The Role

Seeking a highly organised, calm, warm, and operationally strong HR & Recruitment Manager to support the ongoing growth and development of the business.

This is a broad hands-on role combining recruitment delivery, talent acquisition, HR coordination, onboarding, people operations, hiring process management, performance coordination, and day-to day HR administration.

The successful candidate will take ownership of internal recruitment activity across the business while also supporting employee onboarding, probation management, HR processes, policy coordination, performance tracking, and operational people management processes.

The successful candidate will operate closely with the COO and wider senior leadership team and will have strong visibility across the wider business.

This role will play a key part in helping shape hiring quality, organisational structure, operational coordination, and people processes as the business grows.

The role is ideally suited to somebody with strong recruitment and organisational capability who

enjoys building structure, coordinating people, improving processes, and operating closely with leadership teams inside a scaling business environment.

Responsibilities:

Recruitment & Talent Acquisition

Manage end-to-end recruitment processes across the business
Work closely with leadership regarding hiring requirements, workforce planning, and future recruitment needs
Build and maintain future talent pipelines and candidate relationships ahead of active hiring requirements
Run direct sourcing campaigns using LinkedIn Recruiter, recruitment platforms, and targeted outreach
Coordinate recruitment agencies and candidate pipelines
Manage interview scheduling, candidate communication, and hiring coordination
Support writing and development of job descriptions and recruitment documentation
Manage and maintain the company recruitment tracking processes
Maintain recruitment reporting, hiring trackers, pipeline visibility, and recruitment workflow reporting across the business
Help manage and maintain consistent hiring processes, interview standards, candidate assessment coordination, and recruitment workflow discipline across the business
Help build a positive, professional, and organised candidate experience across all recruitment activity
Support development of the businesses employer brand and hiring reputation
Help strengthen hiring quality, candidate experience, and recruitment consistency across the business

HR & People Operations

• Manage onboarding processes for new starters

• Coordinate employment documentation, policies, onboarding packs, and HR administration

• Support probation review processes and employee check-ins

• Coordinate performance review tracking and people process administration

• Support employee relations and day-to-day HR coordination activity

• Maintain organised HR records, policy documentation, and employee files

• Support holiday tracking, absence monitoring, and people administration processes

• Help coordinate internal training, policy updates, and people communications

• Work closely with leadership teams regarding organisational coordination and people operations

• Support development of scalable HR and operational people processes as the business grows

• Support employee engagement, retention, and positive team culture as the business scales

Operational Environment

• The role operates closely alongside leadership, operations, compliance, finance, and technology teams across the business.

• The business is building a highly operational, team-focused, and accountable working environment where hiring quality, communication, structure, and cultural fit are considered critical to long-term success.

• The successful candidate should be comfortable operating within a scaling business where

hiring requirements, operational processes, and organisational structure continue to evolve.

Systems & Technology

• LinkedIn Recruiter

• ATS platforms

• Microsoft Teams

• HR documentation and policy systems

• Performance and probation tracking processes

Skills & Experience

• 4 years+ previous experience within internal recruitment, talent acquisition, HR coordination, or people operations roles

• Strong recruitment and candidate management capability

• Experience managing end-to-end hiring processes

• Experience coordinating onboarding, HR administration, and people processes

• Strong practical HR coordination and people-process capability more important than heavily corporate HR experience

• Comfortable running direct sourcing and candidate outreach activity

• Strong organisational and workload management skills

• Strong communication and relationship-building ability

• Comfortable operating across multiple priorities within a fast-paced business

• Comfortable managing multiple competing priorities simultaneously within a fast-paced operational environment

• Experience working with ATS systems, LinkedIn Recruiter, and recruitment workflows

• Professional, dependable, and highly organised approach to work

• Comfortable working closely with leadership and operational teams

• Experience within scaling SME, finance, lending, operational, or fast-growth environments

preferred

Personal Attributes

• Warm and approachable

• Calm under pressure

• Calm and steady operational approach during busy or pressured situations

• Highly organised

• Strong coordinator and communicator

• Operationally focused

• Professional and dependable

• Comfortable building structure and consistency

• Positive and collaborative mindset

• Proactive and self-sufficient

• Strong attention to detail

• Professional and discreet with sensitive employee and business information

• Trusted handling confidential people, hiring, and operational matters

• Comfortable operating within a fast-moving business environment

Aimee Willow Connex

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HR & Recruitment Manager