Grade: RCS K
Contract Type: Permanent (Full-Time)
Location: Gatwick Airport

At DHL Supply Chain, we're about far more than delivering parcels — we're the engine behind some of the UK's most critical operations. As the world's leading logistics company, it's our people who keep the cogs turning and ensure everything runs seamlessly behind the scenes.

We're now looking for an experienced HR Business Partner to join our team at Gatwick Airport, supporting a workforce of around 300 colleagues.

In this pivotal role, you'll act as a trusted advisor to the business, partnering with leaders to align HR strategy with operational goals. You'll play a key part in attracting, developing and retaining talent, helping us build and sustain a high-performing team that sets the standard across the industry.

✅WHAT YOU'LL DO

Support with employee satisfaction, performance, retention and effective communication at sites.
Support the ER agenda and lead / support relationships and key processes with unions at sites.
Deploy the Business HR Priorities, as directed e.g. labour flexibility, OMS, LPMC, payroll optimisation, T&C's standardisation.
Provide HR support to start ups and business wins, losses and transfers.
Ensure employee performance management (sickness, discipline, grievance) is robustly supported.
Support managers to develop and deliver solutions for workforce planning and management including organization design, forecasting resourcing needs, agency and identifying future talent requirements.
Act as an advisor to managers to support compliance with HR policies.
Support the site leaders to deliver the strategic business plan
Support leaders and managers to develop people management capabilities
Following defined processes, provide people and workforce related advice, strategies, and solutions related to workforce planning, recruitment, learning and development, performance management, compensation and succession planning
Work with HR Operations to use workforce data and apply analytical skills to formulate people insights and recommendations
Provide accurate and timely information and data to managers and employees on individual contracts, HR policies, processes, procedures etc.
Support managers to manage data, ensure data quality and deliver HR processes along the HR life cycle (e.g. bonus and merit review, Talent Management, Development Reviews)

✅WHAT YOU'LL BRING

Studying towards CIPD qualification (desirable)
Previous experience in an HR Business Partnering role
Strong communication and stakeholder management skills
Union/industrial relations knowledge (desirable)
Proven experience in a fast-paced operational environment
Sound knowledge of UK employment law and HR best practice
Ability to build strong, credible relationships at all levels of the business
Data-driven approach with experience using HR metrics to inform decisions
Resilient, adaptable, and comfortable working in a dynamic environment
Experience driving engagement, culture, and organisational change initiatives
Passion for developing talent and improving employee experience

✅WHY JOIN US?

Private Medical Insurance
25 days annual leave with the option to buy additional days
Discretionary bonus based on performance
We're happy to talk about flexible working – just ask about alternative patterns at interview
Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
Free confidential 24/7 GP consultations
Hundreds of retail and lifestyle discounts
Affordable loans, savings schemes and free mortgage advice
Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

✅WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

✅BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

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HR Business Partner