Learning & Development Administrator

This role offers an entry salary of £25,887 plus up to 10% discretionary bonus, pension plan, colleague discounts and flexible benefits; plus 31 days annual leave and six bank holidays.

Hours – 37 hours per week, Monday to Friday.

About the role

In addition to providing internal and external stakeholders with customer-focused support, your responsibilities will include managing administrative tasks within the L&D team. You'll also support the delivery of development programmes and onboarding activities across the business. You will monitor and report on learning data, so a good knowledge of Microsoft Excel is essential. We're looking for a professional, proactive individual who enjoys working collaboratively and contributing to a positive learning culture.

About You

We're looking for someone with excellent organisational and communication skills who can manage multiple priorities and work accurately to tight deadlines. You'll be confident engaging with a variety of stakeholders and comfortable presenting information or facilitating learning sessions.

Experience in Learning & Development would be beneficial, but not essential. We welcome applications from candidates who can demonstrate relevant transferable skills. You may have experience supporting colleagues, coaching, sharing knowledge, delivering presentations, facilitating meetings, or helping others learn new systems and processes.

Strong Microsoft Excel skills are essential, as you'll be responsible for maintaining learning records, monitoring training activity, and producing reports and insights to support learning and development across the business.

Above all, we're looking for someone who is proactive, organised, and passionate about supporting the learning and development of colleagues in both virtual and face-to-face environments.

Key Responsibilities

Provide administrative support to the Learning & Development team.
Coordinate onboarding and development programmes.
Maintain learning records, training data, and management information.
Produce reports and analyse L&D metrics using Excel.
Support the delivery of both virtual and face-to-face learning activities.
Build effective relationships with colleagues and stakeholders across the business.

What’s in it for you?

You’ll be a key team player in one of the largest water retailers in the UK, with lots of benefits and the chance to grow your career.

Starting base salary of £25,887 which will increase to £26,500 once your training and probation period are completed. (This is usually within 6 - 9 months.)

Eligible for up to 10% discretionary bonus
Attractive pension plan
Monday to Friday based in our office within Edinburgh Park.
31 days annual leave and six bank holidays
Subsidised staff restaurant and free gym membership
Employee discounts

Why we’re the right fit

We’re passionate about providing a great place to work, where our colleagues feel trusted, valued, supported and empowered, whatever their background or role. And we’re committed to providing an inclusive workplace that welcomes and promotes diversity and provides equal opportunities for everyone. In everything we do, we’re driven to make a positive difference, and always strive to do the right thing by our customers, our people, our local communities and the environment. Life at Business Stream is fast-paced and exciting, where no two days are the same.

Who we are

Business Stream is one of the largest water retailers in the UK and a trusted service provider to over 300,000 business customers. With over 17 years’ experience of operating in a competitive water market – longer than any other retailer – we’re the chosen service provider for businesses and organisations ranging from small corner shops to large industrial estates. Headquartered in Edinburgh and employing around 350 people, we provide a range of services including metering and billing, water efficiency support and, water and wastewater management solutions.

Location: Edinburgh Park, EH12 9SE. Great transport links, with buses, trams and train services all close by.

Working Pattern: Monday to Friday, 9am to 5pm

How to make this job all yours

We’re looking to welcome exceptional people into our fantastic, high-performing team so if you think this job is for you, we’d love to hear from you. To apply, please click the ‘Apply’ button at the bottom of this page, and send us a copy of your CV. The closing date for applications is 14 September at 5pm.

A Disability Confident Committed Employer

If you consider yourself to have a disability, we encourage you to disclose that as part of your application. That means we can provide the necessary support and use your unique talents effectively.

Business Stream

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Learning & Development Administrator