HR & Office Manager

Multi-site | Hybrid Working Available

From £40,000 per year + excellent benefits

Full-time

Help Shape the Future of a Growing, People-Focused Firm

We’re looking for an experienced and proactive HR & Office Manager to play a central role in keeping our clients' business running smoothly, professionally and consistently across multiple offices.

This is a fantastic opportunity for someone who thrives on variety, enjoys building strong relationships, and loves turning ideas into practical improvements that genuinely make a difference.

You’ll be at the heart of the business — supporting people strategy, strengthening operational processes, leading administration teams, and ensuring their offices remain safe, efficient and welcoming places to work.

If you’re someone who enjoys solving problems, bringing structure and clarity, and creating high-performing support functions, we’d love to hear from you.

The Opportunity

This is a hands-on and highly visible role where no two days are the same.

Working closely with Directors and Managers, you’ll lead the smooth and compliant running of HR, business support, facilities and health & safety functions across the firm. You’ll help create consistency across offices while supporting managers and teams to perform at their best.

Alongside day-to-day operational management, you’ll have the chance to identify improvements and influence positive change.

What You’ll Be Doing

HR & Employee Relations

Act as the go-to contact for day-to-day HR support and guidance
Support and coach managers through employee relations matters confidently and fairly
Manage end-to-end recruitment and deliver a great candidate experience
Coordinate monthly payroll inputs accurately and on time
Maintain confidential and compliant HR records and reporting
Manage relationships with HR suppliers including recruitment, benefits and wellbeing partners

HR Strategy & People Development

Support the delivery of HR and people initiatives across the business
Assist with retention planning, succession planning and organisational change
Coordinate and support our Investors in People (IIP) programme
Help drive engagement activity and continuous improvement across teams

Learning, Development & Engagement

Lead the Academy and coordinate learning and development activity
Partner with managers to identify training needs and source high-quality development solutions
Deliver internal training sessions where appropriate
Support performance and development processes
Coordinate wellbeing and engagement initiatives, including the Staff Engagement & Actions Team

Business Support & Administration

Lead and develop administration teams across multiple offices
Set clear expectations and provide day-to-day support and guidance
Improve administrative processes, templates and systems to drive efficiency and consistency

Facilities & Health & Safety

Ensure offices remain safe, secure and professionally maintained
Manage contractors, suppliers and facilities services
Coordinate office moves, refurbishments and workspace planning
Maintain health & safety documentation, risk assessments and compliance records
Support fire safety procedures, incident reporting and follow-up actions

What We’re Looking For

Essential Skills & Experience

Experience in office, operational or practice management within a professional services environment (legal sector experience is a plus)
Strong generalist HR knowledge, including employee relations experience
Experience leading administration or business support teams
Experience managing suppliers, contracts and facilities
Good understanding of workplace health & safety in an office setting
Excellent organisational skills with the ability to manage competing priorities
Strong communication and relationship-building skills
Confident Microsoft Office user including Outlook, Word, Excel, PowerPoint and Teams

Desirable

Experience working across multiple office locations
Experience supporting Investors in People (IIP) or similar accreditation frameworks

What We Offer

This role offers genuine variety, autonomy and the opportunity to make a real impact.

You’ll work closely with senior leaders, help shape operational improvements, and play an important role in supporting our people and culture across the business.

We’re proud to be a people-focused firm where collaboration, wellbeing and high standards matter — and where everyone is encouraged to grow and develop.

Competitive salary – because your experience matters

Hybrid & flexible working

25 days holiday + bank holidays + your birthday off

Death in service scheme

Healthcare cash plan

Wellness group & wellbeing initiatives

Inclusive, supportive and down-to-earth culture

Our in-house development programme

Personal development plans tailored to your goals

Clear and transparent progression opportunities for all employees

COG LTD are acting as an Employment Agency.

Capital Outsourcing Group Ltd

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HR & Office Manager