(Ref: 280) HR Administrator

Location: CMC Office, Llantrisant (Office based working – 5 days a week)

Salary: £25,000 - £26,000 FTE

Hours: 30 - 37.5 hrs per week

Closing Date: 7th May 2026 (Please note – we reserve the right to close the advert earlier if we receive a high volume of suitable applicants)

About us

Case Management Cymru is a specialist serious injury case management company working with clients across South and West Wales. We are a growing business that prides itself on providing a high quality, bespoke service and creating a supportive environment for its employees.

About the role

You will join a small, well-established team in this friendly yet dynamic company. The successful candidate will be hardworking, reliable and forward thinking and will work with the HR Manager, assisting to develop and maintain efficient systems, processes and records.

This is an exciting opportunity for a committed employee with plenty of opportunity for growth and progression. The role is wide and varied in an organisation where your contribution will be highly valued, and where you can make a real difference to the lives of others.

You will be expected to:

Work with the HR Manager to drive improvement and change relating to the training and HR functions performance
Provide efficient administrative support relating to the recruitment, appointment, training and management of the support workers we manage on behalf of our clients.
Maintain HR records. Including but not limited to: tracking annual leave, sickness and absence, DBS and other relevant HR checks.
Maintain monthly payroll information; collating, checking and summarising information from support worker timesheets, before forwarding to a 3rd party payroll processor.
Answer queries and resolve discrepancies from the support teams and Case Managers in relation to all aspects of HR and people process.
Contributing to service improvement, team meetings and business goals
Participate positively in regular Supervision and the appraisal process
To develop an understanding of the industry and regulatory framework in which we work.
Adhere to Policies and Procedures
Promote Equality and Diversity within the company
Any other reasonable duties as directed

As with all job descriptions, the pattern of work is subject to review and adjustment in accordance with the needs of the service.

The Person we are looking for will have:

2 A Levels or GNVQ Advanced or NVQ Level 3
2 years + experience working in a relevant role
Highly effective organisational skills
Strong administrative skills, with meticulous attention to detail
A high level of numeracy with excellent written and verbal communication
Excellent communication and interpersonal skills
The ability to work independently and as part of a team
A positive attitude and be proactive and resourceful
An aptitude for IT and be a confident Microsoft Office user.

Other reasons to apply:

28 days annual leave per annum
Private Health
Care Training and development opportunities
Flexibility
On-site café
Free parking

Case Management Cymru

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