Role: HR Business Partner

Location: South Tyneside (fully on site)

Salary: Up to £50,000 + bonus + benefits

Hours: Mon-Fri (no weekends or Bank Holidays

I am looking to recruit a commercially sharp, resilient HR Business Partner to support a South Tyneside based client. Supporting their busiest business areas - outbound sales - during a pivotal period of transformation. This is an organisation that's "flying the plane while changing the engines" - and you'll be right at the heart of it, driving cultural change and owning complex ER at pace.

"A generous, pure-play HRBP role - but it requires someone who can handle the volume of a contact centre environment without getting bogged down in the administration of it."

WHAT YOU'LL DO as HR Business Partner

Lead on high-volume, complex Employee Relations day to day
Revitalise employee experience - ensuring policies use the right language and incentives drive the right behaviours
Support Organisational Development (OD) initiatives - helpful experience, but not essential
Embed cultural change as brand ambassador for the HR Director's narrative
Deliver against an ambitious 18-month transformation roadmap including:
HR technology implementation
Workplace experience and management coaching
Reward and remuneration frameworks

WHO WE'RE LOOKING FOR for this HR Business Partner role

This role demands someone who thrives under pressure and doesn't need a rule book to tell them what to do. You're resilient, fast-moving, and commercially switched on. You understand that pace and people aren't mutually exclusive - and you've got the ER track record to prove it.

A proven ER heavyweight - high-volume, complex cases handled with confidence and composure
Commercially minded and genuinely comfortable with ambiguity and change
Experienced in fast-paced, high-energy environments where people and performance go hand in hand
A contact centre mentality - you understand workforce dynamics and don't get bogged down in administration
Able to balance hands-on, operational delivery with growing into a true strategic partner
OD experience is a welcome bonus, but not a dealbreaker

Please note: This is a pure-play HRBP/ER role. There is no Talent Acquisition remit attached to this position.

BENEFITS for this HR Business Partner role

Private Medical Insurance Fully funded via AXA Health, including 24/7 same-day virtual GP access
Peddling Fridays Early finish every Friday for the entire office
Employee Assistance Programme 24/7 confidential counselling and mental health support
Pension Scheme 3% employer contribution
Life Insurance Comprehensive death-in-service cover for all permanent staff
Gym Membership Subsidised or fully funded membership to support your physical wellbeing
Funded Qualifications Fully funded distance learning courses through partner educational bodies
Cycle to Work Scheme Tax-efficient bike purchases via salary sacrifice
Long Service Awards Salary increments and additional holiday based on your tenure
Birthday Awards Special recognition and perks to celebrate your birthday
Mindful Employer Structured mental health support as an NHS-accredited Mindful Employer
Social Culture Modern breakout spaces, pool tables, and regular team social events
Electric Vehicle Scheme Tusker salary sacrifice car scheme for EVs/ULEVs - coming soon Performance Bonuses Regular office incentives, vouchers, and tech prizes

Please follow the link to apply for his HR Business Partner role based in South Shield.

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HR Business Partner