Contract type: Permanent

Reports to: HR Business Partner, EMEA

Location: London – Moretown

Working hours/pattern: Full-time, Monday to Friday, 40 hours per week excluding lunch breaks. Hybrid working pattern, 2 days per week in office.

Travel required: Possible travel – UK and Europe offices

Position Overview

The HR Advisor plays a key role in delivering professional HR services across the EMEA region. Working closely with managers and employees, the role provides first-line HR advice and guidance across the employee lifecycle while supporting the consistent application of HR policies, procedures, and employment legislation.

This is a varied generalist role that combines operational HR delivery with employee relations support, HR administration oversight, and continuous improvement initiatives. The successful candidate will build strong relationships with stakeholders across multiple countries, balancing day-to-day operational priorities with broader HR projects and business initiatives.

The role requires sound HR knowledge, strong communication skills, excellent attention to detail, and the ability to manage multiple priorities in a fast-paced, international environment.

Key Responsibilities

Manage the EMEA HR inbox, providing timely and accurate advice to managers and employees, escalating complex or high-risk matters where appropriate.
Act as a trusted first point of contact for managers, providing guidance on HR policies, procedures, employment legislation, and best practice across the employee lifecycle.
Advise managers on employee relations matters including absence management, performance management, disciplinary, grievance, probation, flexible working, and family-friendly policies, escalating more complex cases as required.
Manage and support employee relations processes, including preparing documentation, attending meetings, taking notes, and ensuring actions are completed within agreed timescales.
Support and continuously improve onboarding, induction, and offboarding processes to deliver a positive employee experience.
Manage probation processes, providing guidance to managers, monitoring completion, and ensuring appropriate outcomes are documented.
Maintain and update HR policies, template letters, guidance documents, and process documentation to ensure compliance and consistency.
Act as a key user for the HRIS, ensuring data integrity, producing HR reports, supporting audits, and identifying opportunities to improve system processes.
Manage payroll, benefits, and HR administration activities, ensuring data is processed accurately and within deadlines.
Manage family-friendly leave processes, including maternity, paternity, adoption, and shared parental leave, ensuring compliance with legislation and company policy.
Support recruitment activities where required, including offer management and pre-employment processes.
Analyse HR data and management information to identify trends and support informed decision-making.
Contribute to the delivery of HR initiatives and projects, including policy implementation, process improvements, employee engagement activities, and organisational change.
Build effective working relationships with managers and colleagues across the business to promote a positive employee experience.
Maintain the highest levels of confidentiality, professionalism, and integrity when handling sensitive employee information.
Undertake additional duties and participate in HR projects as required.

Skills and Experience

Essential

Proven experience in an HR Advisor, HR Generalist, or equivalent HR role.
Good working knowledge of UK employment law and its practical application.
Experience providing first-line HR advice and guidance to managers across a range of HR and employee relations matters.
Experience supporting employee relations cases including disciplinary, grievance, absence management, performance management, flexible working, and family-friendly policies.
Strong understanding of HR processes across the full employee lifecycle.
Experience using HRIS systems to maintain accurate employee records and produce management information.
Excellent stakeholder management skills with the ability to build credibility and influence managers at all levels.
Strong organisational skills with the ability to prioritise a varied workload and manage competing deadlines.
Excellent verbal and written communication skills.
High levels of accuracy, attention to detail, and discretion when handling confidential information.
Proactive, adaptable, and solutions-focused with the ability to work independently and collaboratively.
Experience managing organisational change, HR projects, or continuous improvement initiatives.
Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook).

Desirable

CIPD Level 5 qualified or working towards qualification.
Experience working within an international or EMEA HR environment.
Knowledge of employment legislation across multiple European jurisdictions.
Fluency in a European language (particularly German, French, Spanish, or Dutch).
Degree in Human Resources, Business, Psychology, or related discipline (or equivalent experience).
Experience working in a highly confidential environment with sensitive employee data.

Benefits:

Hybrid working model
25 days annual leave plus bank holidays
Private healthcare (single cover)
Auto-enrolment pension scheme (3% employer contribution / 5% employee contribution)
Life assurance (4x annual salary)
Eyecare vouchers
Enhanced sick pay and family leave
Perkbox rewards & benefits platform
Employee referral program
Recognition awards (Above & Beyond)
Long service awards

About Us

CIBT is a leading global provider of immigration and visa services for corporations and individuals, operating in 25 countries worldwide. With more than 30 years of experience, CIBT is the trusted service provider to many of the world’s leading companies, including a majority of the Fortune 500.

CIBT delivers a comprehensive suite of services through two primary brands: Newland Chase, a wholly owned subsidiary specializing in global immigration strategy and advisory services for corporate clients worldwide, and CIBTvisas, a market leader in business and travel visa services for both corporate and individual clients.

Through its global expertise and extensive network, CIBT helps organizations and travelers navigate complex travel and immigration requirements in a fast, convenient, and secure manner.

Equal Employment Opportunity

CIBT is committed to building a diverse, equitable, and inclusive workplace where all employees and applicants are treated with respect and dignity. We provide equal employment opportunities to all qualified applicants and employees without regard to race, color, ethnicity, national origin, religion or belief, sex, gender, gender identity or expression, sexual orientation, age, disability, medical condition, marital or family status, veteran status, genetic information, or any other characteristic protected by applicable local law.

CIBT is committed to providing reasonable accommodations throughout the recruitment and employment process for individuals with disabilities or other accessibility needs. If you require assistance or an accommodation, please contact us at GlobalRecruiting@cibt.com

CIBT

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