About This Position

Job Description:

Purpose:

Under limited direction, provides management and employee groups advanced journey-level professional human resources (HR) support on a broad range of HR issues and decisions, primarily in matters that require independent discretion. Responsible for the implementation of services and programs in one or more areas of HR.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Collaborates and serves as strategic partner with senior leaders and management on HR programmatic analysis, implementation, and administration providing operational oversight, advice, and analytical support. Manages and resolves complex HR-related issues and provides solutions to programs and processes, monitoring implementation of agreed upon actions until the problem has been resolved. Advises and influences management in making sound HR-related decisions. Serves as subject matter expert in providing advice and counsel to management and employee groups on a broad range of HR issues and with applicable regulations, programs, policies, and procedures. Interprets and provides guidance on, and interpretation of, applicable systems, policies, procedures, strategies, process work flows, and regulations; and monitors compliance with policies, regulations, laws, and program objectives. Identifies, analyzes, and recommends solutions for various HR problems using morale indicators and other personnel measurements, such as, but not limited to, surveys, turnover, and grievances; and presents recommendations for corrective action programs when needed. Provides training to managers and supervisors on HR topics and procedures. Researches, gathers, analyzes, and evaluates data and information; monitors program trends; reviews and performs quality checks of program-related data; and develops and maintains management reporting to support decision making and policy development. Monitors and maintains system data, files, records, and reporting; transmits program data files to vendors; and develops, monitors, and implements information tracking systems.

Responsibilities - Supervisor and/or Leadership Exercised:

May provide leadership, work assignments, evaluation, training, and guidance to others.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Knowledge of Federal, State, and Local laws and ordinances governing personnel activities.
Knowledge of City practices, policies, and procedures.
Knowledge and practices of HR program administration and management.
Knowledge of practices and methods of coaching and leading the work of others.
Knowledge of principles and applications of critical thinking and analysis.
Knowledge of customer service principles.
Skill in overseeing the maintenance of HR program/process documentation, data, schedules, records, and files.
Skill in oral and written communication.
Skill in handling multiple tasks and prioritizing.
Skill in using computers and related software.
Skill in data analysis and problem solving.
Skill in planning and organizing.
Ability to coordinate deadlines, prioritize work demands and assign/monitor work performed.
Ability to handle hostility, conflict, and uncertain situations.
Ability to work with frequent interruptions and changes in priorities.
Ability to train others.
Ability to develop and maintain knowledge in assigned specialized HR areas.
Ability to establish and maintain good working relationships with other City employees and the public.

Minimum Qualifications:

Graduation with a Bachelor’s degree from an accredited college or university in related field, plus four (4) years of HR experience.
One (1) additional year of experience may substitute for the education up to the maximum of four (4) years.

Licenses and Certifications Required:

None.

Preferred Qualifications:

Demonstrated Human Resources experience.
Demonstrated experience developing and standardizing HR Standard Operating Procedures (SOPs).
Demonstrated experience designing and maintain comprehensive desk manuals and process documentation.
Demonstrated experience administering and maintaining SharePoint sites.
Experience collaborating with cross-functional stakeholders (Internal/External HR, Department Leadership) to ensure processes and ensure adoption
Experience developing and delivering HR trainings and change management strategies for new processes.

Notes to Candidate:

Position Overview:

The HR Advisor Senior-Process Improvement plays a critical role in standardizing and strengthening HR progresses across the department. This position develops clear SOPs and desk manuals that support consistency and accuracy in daily HR operations. It leads workflow mapping and process analysis to reduce inefficiencies and enhance service delivery. The role also manages and improves the department's HR SharePoint and knowledge management systems to ensure reliable access to HR resources. This position will partner with HR and departmental leaders to implement cross functional process improvements. It also creates training and change management strategies that support successful adoption of new workflows and tools. Overall, this role helps ensure HR operations are streamlined, well documented and equipped to support a large, growing workforce.

Salary Range: Min: $33.00 to Mid: $39.76

Location: 2400 Grove Blvd

General Work Schedule:

Monday – Friday 8:00 AM to 5:00 PM

*Hours may vary due to operational needs. An alternative schedule and remote work/telework options may be available, but this position requires a minimum of 40% per week in-office standard. Evenings and weekends may be required on occasion, especially during an emergency response.

Grant Funded Position:

This position is grant-funded, meaning its financial support comes from allocated funds that may be modified, reduced, or canceled at the discretion of the City of Austin or the grant provider.

Who We Are:

Austin Public Health (APH) works to ensure that the community is protected from disease and other public health threats, and to empower others to live healthier, safer lives. This position supports Austin Public Health’s Mission and Core Purpose identified in the Austin Public Health Strategic Plan.

Visit our website to learn more about what services, programs, and resources our team at Austin Public Health provides to the Greater Austin community.

Why Join Us?

Meaningful Work

Contribute to services and programs that improve the lives of the people in our community. Your work directly enables our department to deliver tangible resources, knowledge, and services in high-impact areas.

Innovation and Collaboration

Collaborate with diverse and talented teams, leveraging technology, continuous improvement, and best practices to drive progress and deliver meaningful services to the Greater Austin Area.

Professional Growth and Development

Achieve your professional goals. APH offers opportunities to advance in multiple career paths, including nursing, medical fields, program management, environmental health, finance, business administration, process improvement, and data analytics. Education assistance is available through our tuition reimbursement program, and other financial and professional development support for continuing education, licenses, and certifications may be available.

Work-Life Balance

Enjoy a balanced lifestyle in a city renowned for its quality of life, outdoor activities, and cultural experiences. Our employees also enjoy the ability to work up to 60% remotely, depending upon position and business needs.

Health and Wellness

The City of Austin is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally healthy. For employees that are covered this includes low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Click here to review the City of Austin's Employee Benefits Guide.

To learn more about working with the City of Austin, click here to watch a short video!

Application Details:

A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position.

If you are selected as the top candidate for a position, we may be contacting your current and former employer listed on the application for reference checks as a part of the pre-employment verification process.
If you are identified as a top candidate, verification of your education, which may include High School graduation or GED equivalent, undergraduate and/or graduate degrees, will be required depending on position requirements.

Additional Details:

This position may require a skills assessment.
The Austin Public Health Department may close this job posting at any time after it has been advertised for seven (7) days, please apply as soon as possible if interested.
Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submissions, must be fully completed before that time.
We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.
This position will require a pre-employment Criminal Background Investigation (CBI).

Immunization Requirement:

Austin Public Health employees must comply with the department’s immunization policy. Proof of having had certain vaccinations is required for employees that work in an environment that involves face-to-face interaction with pregnant women, infants, children, STI/TB clients, immunocompromised clients, and clients at high risk for TB on a routine basis.

Tobacco-free Workplace:

The City of Austin is a tobacco-free workplace. Use of tobacco products and/or e-cigarettes is not permitted on any City of Austin worksite- including construction sites, parking lots, garages, or in personal vehicles parked on the premises.

Travel:

The Austin Public Health Department is comprised of multiple facilities located throughout the Greater Austin area. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Record Evaluationyou may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Driving Requirement:

This position requires a Valid Texas Class "C" Driver's License. External New Hires must meet the City of Austin's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.

Hybrid Work Environment:

The City of Austin Telework Program is designed to empower employees and leaders to establish hybrid work arrangements that promote high levels of performance and engagement. The City of Austin has an established work arrangement under which an employee is scheduled to work at least 2 days per week at their designated worksite, depending on the position. Some positions may require additional time at their designated worksite.

90 Day Provision for Additional Vacancy:

If the same or an additional vacancy occurs within the Austin Public Health Department in the same job title within 90 days after the start date of the top candidate, the additional position may be offered to another top candidate from the same candidate pool. This may include filling other vacancies with the same job title in other division/work locations within the Austin Public Health Department. Decisions on assigned selection may be made at the time of hire based on the business needs of the department.

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Links:

(APH Strategic Plan.pdf | Powered by Box)

(Austin Public Health | City of Austin | AustinTexas.gov)

( https://www.austintexas.gov/sites/default/files/files/Employment/new_hire_driver_safety_standards.pdf)

( https://www.austintexas.gov/department/active-employee-benefits)

( https://www.youtube.com/watch?v=lmXyHwXyMbg)

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – that anchor our delivery of services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.
Value and Innovation: Work in an environment where employees are valued, and innovation thrives.
Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

City of Austin

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