Role Overview

We are seeking a highly organized and proactive HR Administrator to join our clients team. The successful candidate will support the HR & Infrastructure function by maintaining accurate employee records, managing office operations and providing exceptional customer service to visitors, employees and external stakeholders.

Key Responsibilities

Reception & Office Management

Create a positive and professional impression of the company through helpful interactions with visitors, customers, suppliers and providers.
Greet visitors and guests, ensuring they sign in at reception.
Answer and distribute incoming calls and emails, providing excellent customer service at all times.
Liaise with the landlord to resolve office maintenance issues.
Maintain the coffee machine and ensure weekly cleaning.
Maintain kitchen stock, ensuring items are replenished throughout the day/week.
Assist in maintaining internal facilities.
Monitor and manage the Reception inbox, distributing emails and responding to queries.

Post & Document Management

Open, log, and distribute incoming post (internal and external).
Log internal post-in and post-out.
Scan all MET, MRT, ERT post, and medical records.
Frank and dispatch external post.
Assist with courier dispatch and identifying client reference numbers on post items.
Maintain the post-room, including replenishing toners, restocking paper and disposing of cardboard boxes.

HR Administration

Maintain the accuracy and integrity of employee records in the PeopleHR system.
Assist with the Staff Absence inbox, responding to emails and queries promptly.
Process appointments on PeopleHR, including GP, hospital, dental, physio, and personal appointments.
Record sickness absences and ensure self-certification forms and return-to-work interviews are completed within 48 hours.
Assist with salary deduction forms as required.
Adhere to all HR policies, procedures and practices.
Provide cover for other HR & Infrastructure team members during their absence.

Office Supplies & Finance Support

Regularly stock check and order stationery and catering supplies, putting them away once received.
Send credit card receipts to the Finance team weekly.

Ad Hoc Duties

Carry out any other tasks or duties delegated by the HR & Infrastructure Manager or Team Leader.

Person Specification

Strong organizational and time management skills.
Excellent communication and interpersonal abilities.
Ability to work independently and as part of a team.
Attention to detail and accuracy in record-keeping.
Proficiency in Microsoft Office and HR systems (PeopleHR preferred).

Crystal Clear Recruitment

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