About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About Jumeirah Carlton Tower

Situated in the heart of Knightsbridge, one of London's most exclusive neighbourhoods, Jumeirah Carlton Tower is the quintessential address in SW1 where heritage meets contemporary luxury. Featuring 186 beautifully appointed guestrooms, 87 of which have the fantastic benefit of a balcony, a rarity for the capital, enabling guests to takefulladvantage of the stunning views across London. The property also boasts the city's largest naturally lit swimming pool, situated at the impressive rooftop health club and spa, The Peak, access to the private Cadogan Gardens and destination Italian restaurant La Maison Ani.

About The Job

An opportunity has arisen for a Human Resources Coordinator at Jumeirah Carlton Tower.

The main duties and responsibilities of this role include:

Assist colleagues with queries, requests, and employment discussions to increase job satisfaction and performance.

Serve as the primary contact for department colleagues, ensuring office coverage during business hours.

Prepare employment letters, certificates, and coordinate documents requiring internal signatures.

Ensure employee files are audit-worthy, maintain accurate stock levels of supplies, handle purchase orders, and support compliance and audit-related matters.

Drive and manage colleague engagement events, recognition schemes, and CSR initiatives, including the “Spirit of Jumeirah awards” and Colleague of the Month/Year programs. Preparing monthly engagement calendar with exciting activities.

Maintain regular communication with department heads, update colleague information sites, and coordinate monthly departmental meetings.

About you

The ideal candidate for this position will have the following experience and qualifications

Ideally a Bachelor's degree in Hospitality Management, Human Resources, or a related field is advantageous.
A minimum of 1 year administrative support experience, ideally within Human Resources.
Strong stakeholder management skills
Excellent communication and customer service skills
Experience working in diverse, multicultural environments

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include -

Supportive and inclusive work environment
Access to Learning & Development programmes and clear career pathways
Opportunities for internal mobility within our global network
Colleague discounts on food, beverage, and hotel stays worldwide
Health care and insurance benefits
Competitive salary + excellent service charge
Extra holiday for significant Birthdays (21.30.40. etc.)
Jumeirah perks website access – discount
Dry cleaning of uniform or Business attire
Meals on duty!

Dubai Holding

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Human Resources Coordinator - Jumeirah Carlton Tower