At Encore, we’re here to make residential property management feel personal, thoughtful, and seamless. Since we opened our doors in 2004, our mission has been simple: to deliver an outstanding experience for every customer, with genuine care at the heart of everything we do. We don’t just look after buildings, we look after the people who call them home, treating each property as if it were our own.

The Encore culture not only attracts the brightest talent, but also industry recognition as we've been awarded Employer of the Year on many of occasions. Our ambition is to be regarded as the most professional managing agent in the country - with a team of exceptional people who are energised by what they do. Were all about communication, collaboration, teamwork – and having fun while we work. By creating an inviting environment for our people to be inspired, learn and flourish can make all the difference.

Are you a people-focused HR professional who enjoys getting into the detail while keeping the bigger picture in mind? At Encore Group, we’re looking for an experienced HR Advisor to join our growing team and help support a positive, high-performing culture across the business. This is an excellent opportunity to gain broad HR experience and well-rounded exposure across all areas of HR.

This is a varied generalist role where you’ll work closely with managers and colleagues at all levels, get involved in a wide range of HR activity, and play a real part in how we support our people day to day.

What you’ll be doing

From the start, you’ll be involved in a mix of hands-on HR work and projects, including:

Supporting managers with practical, consistent advice on employee relations, wellbeing, policies, and best practice
Keeping our HR systems accurate and up to date (we do rely heavily on Excel, so confidence here is important)
Supporting the full employee journey, from onboarding through to exit processes
Managing key HR admin such as contracts, pay changes, and job descriptions
Getting involved in engagement initiatives, training, and wider people projects
Producing reports and using data to help inform decisions

What we’re looking for

We’re looking for someone approachable, organised, and confident in their HR knowledge—someone who builds strong relationships and takes pride in doing things well. You’ll ideally have:

CIPD Level 5 (or working towards it)
Around 3+ years’ generalist HR experience
Strong Excel skills and confidence using HR systems
Great communication and relationship-building skills
A proactive mindset and the confidence to take initiative
Strong experience managing a wide range of ER issues.
A full UK driving licence (occasional travel between sites may be required)

Nice to have

Experience with Cascade or Team Tailor
A degree-level qualification
An eye for improving processes and finding better ways of working

Why Encore?

We’re a friendly, collaborative team that takes pride in what we do. You’ll have the chance to get involved, make an impact, and continue developing your HR career in a supportive environment where your ideas are valued.

We offer hybrid working, with 3 days per week in our Cambridge office.

Salary: £35,000 – £38,000 per annum, depending on experience

Encore

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