ABOUT THE ROLE

We believe in building a business where people can do their best work, and keep growing while they do it. We encourage curious minds, shared knowledge, and a commitment to constant improvement.

As our Learning & Development Manager, you’ll shape and deliver a learning experience that feels considered, relevant, and genuinely useful. You’ll balance long-term thinking with day-to-day delivery, ensuring our people across retail and head office have the tools, knowledge, and confidence to grow.

This is fantastic part time (3 days per week) opportunity for an experienced L&D Manager who enjoys both the strategy and the detail: creating the learning framework, and then bringing it to life.

KEY RESPONSIBILITIES

Shape and deliver a clear, brand-aligned L&D strategy, informed by annual training needs analysis, business priorities, and employee feedback.
Champion a culture of continuous learning, encouraging curiosity, knowledge sharing, and a growth mindset across the business.
Design and deliver engaging learning solutions across compliance, leadership, B Corp, and role-specific training, using blended and digital-first approaches.
Build and maintain a high-quality digital learning library and create accessible, on-brand learning content.
Own and optimise the LMS, ensuring training is effectively scheduled, tracked, and reported, with clear measurement of impact and ROI.
Develop and evolve a modern digital learning strategy, embedding DEI principles and improving knowledge sharing across teams.
Partner closely with Retail teams to deliver consistent, practical training across product knowledge, customer experience, and operational processes.
Support talent and capability development by defining career pathways, enabling development planning, and contributing to succession planning and talent mapping.
Design and deliver leadership development initiatives, skills frameworks, and coaching approaches to strengthen capability at all levels.
Build strong relationships with stakeholders across the business to understand needs and deliver effective, relevant learning solutions.
Manage external training partners and suppliers to complement internal capability.
Own and continuously improve the onboarding experience to ensure new starters feel prepared and connected from day one.
Manage the L&D budget effectively, maximising impact and exploring external funding opportunities where appropriate.

WHAT YOU’LL BRING TO FINISTERRE

This is an opportunity to shape a learning culture that supports both individual growth and collective success, in a way that feels authentic and lasting. To be successful you’ll be able to demonstrate:

A minimum 5 years’ experience in a similar Learning & Development role, with proven experience leading L&D in a commercial organisation.
CIPD Level 5 (or equivalent experience).
Significant understanding of talent management practices, including performance, development, succession planning, and leadership development.
Proven experience designing and delivering engaging learning for all levels of an organisation, both in person and virtually.
Highly tech savvy with the ability to create engaging and effective digital learning content to suit all learning styles.
Strong experience using Learning Management Systems to drive efficiency and insight.
Excellent organisational and project management skills, with strong attention to detail and a drive to meet deadlines.
Comfortable using data to evaluate impact and improve outcomes.
Excellent self-awareness, communication, networking and interpersonal skills, with the ability to influence and to build strong collaborative relationships within internal and external stakeholders.
Passion, energy

As an individual, you’ll be:

Purpose-driven, with a genuine passion for developing people to reach their potential.
Collaborative and approachable, able to build strong relationships across the business.
Curious and solutions-focused, using initiative to navigate challenges and deliver outcomes.
Tech savvy and always searching for new ideas to improve how learning is delivered.
Resilient and adaptable in a fast-moving environment.
Commercially aware, understanding how L&D contributes to business performance.
Willing to undertake occasional travel and overnight stays to deliver training in other locations.
Able to thrive on positive change and manage self under pressure.

Important: The successful candidate must, by the start of their employment, have permission to work in the UK. Please note that Finisterre are not licensed to sponsor overseas workers.

WHAT YOU’LL RECEIVE FROM FINISTERRE

We are offering a part time (3 days/22.5 hours per week, business week Monday to Friday), permanent contract, based at our Headquarters at Wheal Kitty, St Agnes, Cornwall. We’ll invest in you with a competitive salary, circa £40,000 (FTE) depending on your skills and experience.

But it’s not just a job. At Finisterre, we provide an opportunity to grow and develop yourself within at a fast-paced, growing B Corp certified brand with a great culture and an exciting purpose. You’ll get the chance to collaborate with a diverse community of people with a shared mission. In return, we take good care of you through a range of initiatives and rewards, including:

25 days holiday per year, plus up to 8 UK bank holidays (pro rata for pat time employees)
Additional holidays for length of service
Your birthday day off
Up to 3 days of paid volunteering – we will support you in giving back to communities and causes
A discretionary bonus scheme, based on company performance
A pension scheme with Nest
60% product discount for personal and gift use
30% Friends and Family product discount
Enhanced Family Leave policies to support you in growing your family
Life assurance with access to an online wellbeing platform which includes, an employee assistance program, virtual GP appointments, digital gym, and a range of perks
Access to a range of wellbeing resources, including counselling services, cycle to work, eye tests, and wellbeing activities
Regular company and team social events
Various discounts from our B Corp community
Access our online Learning Library and company-wide training sessions delivered by both internal and external trainers to support you in your ongoing development.
An hour to spend in or by the sea every Tuesday followed by Sea Tuesday companywide meeting
And so much more!

Closing date: 31st of May 2026. We’ll be interviewing as we go along, so we’d encourage you to submit your application at the earliest opportunity, as the role may close earlier than advertised.

Finisterre is committed to building diverse and inclusive teams. We celebrate difference and encourage everyone to join us and be themselves at work.

Finisterre

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Learning & Development Manager