People-focused leadership role | High-growth specialist lender | Operational influence | Strong culture and flexibility If you are an experienced operations professional who enjoys improving processes, supporting people, and creating structure within a growing business, this Operations & People Manager role offers the chance to make a visible impact across both operational performance and team development. You will work closely with leadership to strengthen processes, improve colleague experience, and support the continued growth of a fast-moving property finance business. This is a broad role with genuine influence, suited to someone who enjoys balancing operational efficiency with people leadership and culture development.Package & Benefits • Salary to be discussed DOE plus discretionary annual bonus. • 24 days holiday plus bank holidays, increasing with service. • Early finish Fridays. • Birthday day off. • Additional leave for important family milestones and events. • Westfield Health cash plan. • 24-hour colleague assistance helpline. • Regular team social events and trips. • Office location within walking distance of a train station.About the Company You will be joining a growing specialist property finance lender operating across residential and commercial transactions throughout the UK. The business combines ambitious growth plans with a strong focus on relationships, accountability, and building a positive working culture.Key Responsibilities • Improve operational processes to increase efficiency, consistency, and service delivery across the business. • Support recruitment, onboarding, performance management, and colleague development initiatives. • Produce and analyse operational reporting and MI to identify trends and support decision making. • Work closely with leadership to strengthen culture, communication, and long-term organisational planning.About You • Experience in an operations, people, or business support leadership role. • It is essentiak you have a background working within financial services, lending, property finance, or another regulated environment. • Experience implementing operational improvements and supporting people management processes. If you are looking for a role where you can influence both business operations and team development within a growing organisation, this could be an excellent next step. Contact Jenni on for more information. JL_FIN

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Operations and People Manager