The opportunity - Hybrid role

This role sits within the HR Systems team and plays a key part in ensuring HR systems run smoothly, data is accurate, and colleagues across the organisation are well supported. It is a hands on operational role with real scope to build expertise in HR systems, reporting, workforce data, and stakeholder engagement within a complex organisation.

You will work closely with HR colleagues, line managers, and senior line managers, and support accurate vacancy, workforce, and management information reporting.

What you will be doing

Liaising with line managers and senior line managers to provide updates on vacancy status
Reviewing vacancy and workforce data to ensure accuracy and consistency
Setting up and running regular update meetings with key stakeholders
Supporting testing, implementation, and controlled release of system changes
Reviewing, monitoring, and maintaining high levels of data accuracy across HR systems
Maintaining organisational structures and core HR system records
Producing, running, and maintaining regular and ad hoc reports, including trend analysis
Using Excel confidently to analyse data, identify trends, and present clear information
Supporting HR systems and reporting projects and continuous improvement activity
Providing first line support for HR systems via email and call handling
Advising and guiding HR colleagues and system users on correct system usage
Producing user guidance and delivering HR systems training where required
Working closely with HR Systems colleagues to ensure a responsive and reliable service

What we are looking for

Experience working with HR systems or data driven systems in a support or administrative role
Confidence liaising with line managers and senior stakeholders in a professional manner
Strong Excel capability, including data review, analysis, and trend identification
A methodical and detail focused approach to reviewing, monitoring, and maintaining data accuracy
Clear and confident communication skills, both written and verbal
A customer focused mindset with the ability to remain calm and effective under pressure
Strong organisation skills with the ability to manage competing priorities
A collaborative team player who takes ownership and follows issues through to resolution

Experience with HR reporting tools, vacancy management, or delivering systems training is beneficial but not essential, provided there is strong learning ability and interest in HR systems and reporting.

Who this role suits

This role is ideal for someone who enjoys working with systems, data, and stakeholders. It would suit someone early to mid career in HR systems, HR operations, workforce reporting, or recruitment operations, who is keen to deepen their expertise in HR systems, Excel, and management information.

Gray & Associates is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Gray & Associates Recruitment Services

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