Operations Support & Compliance Officer

Location: Near Royston, HertfordshireSalary: £28,000 to £30,000 per annum, depending on experienceHours: 25 to 30 hours per week, with full-time applications also consideredContract: PermanentWorking pattern: Hybrid, with Mondays and Fridays working from homeHoliday: 28 days' annual leave plus a Christmas shutdown, in addition to your holiday allowanceDriving requirement: Due to the office location, you will need your own transport

The Opportunity

We are recruiting for an experienced and highly organised Operations Support & Compliance Officer to join a well-established professional services organisation based near Royston.

This is a varied and responsible position that combines compliance, operational support, associate onboarding, information security administration, Health & Safety coordination and general office support.

You will work closely with internal teams, external associates and other stakeholders, helping to ensure that regulatory, operational and information security requirements are consistently maintained.

The organisation is open to candidates looking for 25 to 30 hours per week, as well as those seeking a full-time opportunity, making this an excellent option for someone looking for a role with flexibility. ?

Key Responsibilities

Compliance and HR Administration

Supporting with HR compliance requirements for employees and external associates
Maintaining accurate records and tracking mandatory documentation
Handling sensitive and confidential information with professionalism and discretion
Responding to day-to-day compliance queries
Ensuring actions, records and documentation are completed accurately and within agreed timescales ?[?

Associate Recruitment and Onboarding

Supporting recruitment administration, including coordinating interviews, managing initial applications and assessments, and preparing recruitment information
Coordinating onboarding processes, including documentation, inductions, contracts, BPSS checks and security clearance administration
Carrying out periodic compliance reviews and collating quality, skills and feedback information
Supporting quality assurance and supervision processes
Helping to coordinate associate communications, networking activities, newsletters and online resources
Supporting the analysis of capacity, skills availability, utilisation and future recruitment requirements
Coordinating offboarding processes, including account closures and data clean-up in line with retention requirements ??

Information Security

Acting as a first point of contact for information security queries from internal colleagues and external associates
Monitoring information security inboxes and ensuring enquiries or actions are directed appropriately
Supporting the administration and maintenance of the Information Security Management System
Tracking security-related actions and ensuring they are updated accurately
Following up with stakeholders to obtain information and progress outstanding tasks
Promoting the importance of effective information security and compliance throughout the organisation
Supporting internal ISO audits, compliance reviews and action tracking
Providing administrative cover for designated information security activities when required ??

Health & Safety and Office Support

Maintaining Health & Safety records
Coordinating workplace inspections
Tracking mandatory training
Supporting risk assessment reviews
Assisting with accident and incident reporting
Monitoring and ordering office supplies
Providing general administrative support across the organisation
Coordinating meetings, maintaining governance records and assisting with organisational projects ??

About You

To be successful in this role, you will ideally have:

Previous experience within an administration, operations, compliance or coordination role
Excellent attention to detail and a highly organised approach
The ability to manage several priorities and meet deadlines
A high level of integrity, discretion and professionalism
Experience of handling confidential or sensitive information
Strong Microsoft 365 skills
Excellent written and verbal communication skills
Confidence communicating with colleagues, external associates and other stakeholders
The ability to work independently while contributing to a wider team

Previous experience in any of the following would be advantageous, although not essential:

Working within an ISO 27001 environment
Information security or compliance administration
BPSS checks or security clearance administration
Health & Safety support
Risk identification and mitigation
Working with associates, contractors or freelancers ??

What's on Offer?

Salary of £28,000 to £30,000, depending on experience
28 days' annual leave
An additional Christmas shutdown, which does not come out of your holiday allowance
Hybrid working, with Mondays and Fridays from home
Flexibility to consider both reduced hours and full-time applications
A permanent position within an established professional services organisation
A varied role with genuine involvement across operations, compliance, information security and people processes
The opportunity to develop broader experience within a supportive and professional working environment

Additional Information

The office is based in a rural location near Royston. Due to limited public transport and the location of the office, applicants will need to have a driving licence and access to their own vehicle.

If you are a thorough, dependable and highly organised individual who enjoys taking ownership, supporting others and keeping important processes on track, we would love to hear from you.

Apply today by submitting your CV, or contact our recruitment team for a confidential discussion about the role.

Hales Group

Latest Jobs

Operations Business Support Coordinator

People Partner (Operations)