Location: Newcastle upon Tyne, NE1 2HJ (office based)
Workingpattern: full time, permanent
Salary: £27,000 - £30,000 per annum

About Independent Utility Advice

Independent Utility Advice is a utility consultancy helping businesses reduce costs and manage their energy requirements through expert advice, procurement and ongoing account management. We focus on strong customer service, commercial insight and long-term value for our clients.

About the role

We're looking for an experienced HR Administrator to join our growing People team. It's a good fit if you have excellent attention to detail and enjoy supporting employees and managers across a wide range of HR activities.

The role suits an HR Administrator ready to take the next step in their career. Alongside core HR administration, you'll get exposure to a broad range of people matters and a clear development pathway towards an HR Advisor position.

Working closely with the Head of HR, you'll support the delivery of an efficient and professional HR service, making sure employee records, documentation and HR processes are managed accurately and within agreed timescales. As your knowledge and confidence grow, you'll take on more responsibility for first-line advice to managers and for supporting employee relations matters.

We're a growing business, so flexibility and teamwork matter to us. This advert covers the main responsibilities of the role but isn't exhaustive — from time to time you may be asked to support other tasks that contribute to the success of the team and wider business.

What you'll be doing

Providing accurate HR administration across the full employee lifecycle, including new starters, contractual changes and leavers
Preparing contracts of employment, offer letters, HR correspondence and other employee documentation
Maintaining accurate employee records within the HRIS, meeting confidentiality and data protection requirements
Completing Right to Work checks and other pre-employment screening
Monitoring probation periods, absence records and other key HR milestones
Supporting employee relations matters including absence, probation, performance management, disciplinary and grievance processes
Assisting the Head of HR with employee relations casework, building towards ownership of straightforward cases
Supporting managers with absence management and return-to-work processes
Coordinating recruitment and onboarding activities for a well-organised new starter experience
Producing routine HR reports and management information
Preparing and providing accurate employee and payroll information to the external payroll provider within required timescales
Responding to employee and manager queries on HR policies, procedures and processes
Supporting the review and improvement of HR policies, procedures, templates and ways of working
Developing your knowledge of employment legislation and HR best practice with a view to progressing into an HR Advisor role

What you'll bring

Essential

Previous experience in an HR Administrator or similar HR support role
Strong understanding of HR administration and the employee lifecycle
Experience using HR systems and maintaining accurate employee records
Exposure to employee relations matters, including absence, probation, performance management, disciplinary and grievance processes
Good understanding of UK employment law and HR best practice, with a willingness to keep developing it
Strong organisational skills, excellent attention to detail and the ability to manage competing priorities
Confident written and verbal communication skills
Ability to build effective working relationships with employees and managers at all levels
Ability to handle sensitive and confidential information appropriately
Organised and comfortable working in a busy commercial business

Desirable

Industry experience, though this isn't essential
CIPD Level 3 qualification or equivalent experience
Experience preparing payroll information for external payroll providers
Experience supporting recruitment and onboarding activities
A genuine desire to develop and progress into an HR Advisor role

What's on offer

Private healthcare
Cycle to Work Scheme
Tech Scheme
50% discount on LNER train travel
Hotel and restaurant discounts
Team social events and incentives
Early Friday finishes (performance based)
Paid day off on your birthday
Structured onboarding and ongoing training
Clear development pathway towards an HR Advisor position

Additional information

This role is office based in Newcastle upon Tyne. All offers are subject to standard pre-employment checks, including Right to Work verification.

You may have experience of the following: HR Administrator, HR Assistant, People Administrator, HR Officer, Human Resources Administrator, HR Coordinator, People Services Administrator, HR Support Administrator, HR and Payroll Administrator, Junior HR Advisor.

Independent utility advice

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