HR Transformation Lead (Hybrid) - 12-month fixed-term contract

Hybrid Working with 2 days in Preston, Lancashire

£60,000–£70,000 DOE & benefits | 37 hours a week | 12-month fixed-term contract

A glance at the role:

We are looking for an experienced HR Transformation Lead to shape and deliver the future of People & Culture services across LPPA. This is a high-impact opportunity to modernise our People operating model, simplify services and use technology, data and user-centred design to improve the employee and manager experience.

Working across the full employee lifecycle, you will lead complex transformation and change activity, develop our People technology roadmap and embed sustainable improvements in how services are designed and delivered. You will work closely with senior leaders and stakeholders to turn organisational priorities into practical, measurable outcomes.

This is a fantastic opportunity to join our fast-paced, collaborative and member-focused business. You will join a friendly, welcoming and sociable work culture where you can really make your mark.

A bit about us:

Local Pensions Partnership Administration (LPPA) is a multi-award-winning organisation and one of the UK’s leading pension administration companies. We strive to deliver the best experience for over 1,500 employers and more than 738,000 members of Local Government, Police and Firefighter pension schemes, keeping them fully informed about their pensions whilst working closely with employers to continuously educate and support them.

What we can offer you:

- Competitive salary £60,000–£70,000 DOE.

- 25 days’ holiday, plus bank holidays and 2 additional concessionary days and 1 day for your birthday, with the ability to ‘buy and sell’ leave.

- Access to an excellent pension scheme (Local Government Pension Scheme), with generous employer contributions.

- Access to Health or Dental Plan.

- Access to our Enhanced Employee Assistance Programme for when you might need some support.

- The opportunity to earn through our Employee Referral Scheme.

- Access to our bespoke Reward Discount Scheme – ‘Your Perk Site.’

- Opportunities to attend Wellbeing webinars and social events.

- Daily free fruit and snacks available to you in our office.

- Free Car Parking in Preston City Centre.

What you’ll be doing:

- Lead the development and delivery of LPPA’s People & Culture transformation roadmap, with clear outcomes, milestones and measures of success.

- Review, redesign and simplify People & Culture processes across the employee lifecycle, placing employee and manager needs at the centre of service design.

- Develop the People technology roadmap and oversee the implementation, optimisation and ongoing development of People systems.

- Identify opportunities to improve services through digital innovation, automation, artificial intelligence and self-service solutions.

- Improve workforce data quality, reporting capability and analytical maturity to support evidence-based decision-making.

- Ensure new systems, processes and ways of working are successfully adopted and embedded.

- Oversee relevant external suppliers, procurement activity, business cases and benefits realisation, ensuring value for money and high-quality service.

- Ensure transformation initiatives meet governance, information management, data protection and regulatory requirements, with risks appropriately managed.

What we need from you:

- Significant experience of leading transformation, service improvement or change programmes within People, organisational development or business transformation environments.

- Substantial knowledge of People transformation, service design, process improvement and modern People operating models.

- Experience of implementing People systems, redesigning organisational processes and delivering measurable improvements in service quality, user experience or operational efficiency.

- Strong programme and project management skills, with the ability to manage competing priorities and deliver sustainable change.

- Excellent strategic thinking, analytical and problem-solving skills, with the ability to turn data and insight into evidence-based recommendations.

- Credibility and confidence to influence senior leaders and stakeholders on complex organisational issues and investment decisions.

- Excellent communication skills, including the ability to translate complex technical concepts into practical business solutions.

- Resilience, adaptability and the ability to lead effectively through ambiguity and change.

Nice to have:

- A strong understanding of emerging People technologies, automation, artificial intelligence and future workforce trends.

- Experience of managing technology or professional services suppliers, including monitoring performance, service quality and value for money.

- Knowledge of workforce analytics, data governance, commercial and supplier management principles.

Working with and upholding our values:

- Working together

- Committed to excellence

- Doing the right thing

- Forward thinking

Local Pensions Partnership

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HR Transformation Lead (Hybrid) - 12-month fixed-term contract