Learning & Development Manager

Location

Essex

Hybrid working available (3 days office based)

Position Summary

An established and growing operations-led business is seeking an experienced Learning & Development Manager to lead and enhance training, capability development, and compliance learning initiatives across the organisation.

This role is responsible for designing and implementing a strategic learning framework that supports operational excellence, compliance, leadership development, and continuous improvement. The successful candidate will work closely with operational and quality teams to ensure training programmes are engaging, scalable, compliant, and aligned to business objectives.

The role would suit a proactive and commercially aware L&D professional with experience within a regulated or operational environment.

Job Qualifications

Essential

• Proven experience within Learning & Development, Training, or Organisational Development

• Experience developing and implementing company-wide training strategies

• Strong understanding of instructional design principles and adult learning theory

• Excellent communication, presentation, and stakeholder management skills

• Ability to manage multiple projects and priorities simultaneously

• Experience creating engaging training content and blended learning programmes

• Strong organisational skills and attention to detail

• Ability to work collaboratively across departments and operational functions

• Experience managing training records, competency frameworks, and KPI reporting

Desirable

• Professional certifications within L&D or HR

• Experience within a regulated industry

• Experience with Learning Management Systems (LMS) and digital learning platforms

• Experience creating multimedia or video-based training content

Job Duties

Learning & Development Strategy

• Develop and implement the company’s L&D strategy in line with business objectives

• Identify capability gaps and future training requirements across operations

• Support the development of a high-performance learning culture

• Lead and support training initiatives across multiple functions and sites

Training Design & Delivery

• Design, implement, and continuously improve training programmes

• Deliver engaging, practical, and effective learning solutions

• Implement blended learning approaches including classroom, digital, and on-the-job training

• Standardise training processes and materials across the business

• Develop training content and supporting documentation where required

• Coordinate training schedules with operational departments

Compliance & Regulatory Training

• Ensure all training activities support regulatory and compliance requirements

• Maintain accurate training records and audit documentation

• Support internal and external audits relating to training and competency

• Ensure procedural accuracy and consistency across operational teams

Talent & Leadership Development

• Support succession planning and leadership development initiatives

• Identify and support high-potential employees

• Promote coaching and continuous development frameworks throughout the business

Performance & Capability Management

• Monitor and report on training KPIs and effectiveness

• Identify skills gaps and recommend development solutions

• Support operational performance improvement through targeted training initiatives

• Escalate competency or training risks appropriately

Mosaic Recruitment Ltd.,

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