From Pipelines to Possibilities – Make Your Mark with Cadent

We are looking for organised, customer-focused, and detail-driven individuals to join Cadent as a People Services Administrator within the HR team.

As a People Services Administrator, you will provide key administrative support across a wide range of HR activities, acting as a first point of contact for employee queries and ensuring a high-quality, efficient service. You will play an important role in maintaining accurate HR records, supporting HR processes, and delivering excellent customer service to both internal and external stakeholders.

This is a fantastic opportunity to gain experience within HR while contributing to the smooth running of a vital support function in one of the UK’s leading energy networks.

How Cadent Powers Britain

Cadent is shaping the future of UK energy. With a clear roadmap to support the UK government’s net zero targets by 2050, Cadent is driving innovation and creating a cleaner, greener future for over 11 million customers. Join Cadent and be part of something big.

How You’ll Make an Impact

In this role, you’ll support the delivery of HR services by providing high-quality administrative and customer support. Your responsibilities will include:

Acting as the first point of contact for HR queries via phone, email, and other channels
Providing advice and guidance or signposting queries to the appropriate teams
Supporting HR processes including onboarding, absence management, and employee records
Maintaining accurate HR systems, databases, and employee files
Preparing and issuing documentation such as contracts, letters, and forms
Supporting probation reviews, exit processes, and general HR administration
Managing shared inboxes and ensuring responses meet SLAs
Building strong relationships with stakeholders across the business
Ensuring all tasks are completed in line with Cadent policies and procedures
Contributing to continuous improvement and service excellence

How We’ll Know You’re the Right Fit

We’re looking for someone who is organised, proactive, and customer-focused. You’ll ideally demonstrate:

Working towards CIPD L3 or equivalent
Experience in an administrative or customer service role
Strong organisational skills and ability to prioritise workload
Excellent communication skills (written and verbal)
High attention to detail and accuracy
Confidence working with data and systems
Good knowledge of Microsoft Office
A collaborative approach and ability to build strong working relationships
An interest in HR (CIPD or similar is desirable but not essential)
A proactive mindset and willingness to learn

How It All Comes Together

Pay rate: £13.53 per hour (PAYE, paid weekly)
Assignment duration: 26/02/2027
Start date: ASAP
Location: Pilot Way, Ansty Park, Coventry, West Midlands, CV7 9JU
Working pattern: Hybrid 2 days in the office, 3 days WFH, Monday to Friday, 37 hours per week (between 8am – 5pm)

How This Role Benefits You

Don’t meet every single requirement listed? Cadent would still love to hear from you.

Cadent Gas values understanding, learning, and celebrating differences. They are an equitable and diverse employer, fostering an inclusive and accessible working environment for all.

Recognised Disability Confident employer
Inclusive employee communities
Full training and on-the-job support
Opportunity to gain HR experience within a leading UK organisation
Free onsite parking
Modern office facilities

How to Take the Next Step

If you’re interested, please apply today with your updated CV.

A member of the Reed team will be in touch to guide you through the next steps, including a telephone interview, client interview, and pre-employment checks.

Be part of something big. Help keep Britain connected.

Reed Talent Solutions

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