About Us:
We are a leading provider of professional cleaning services, dedicated to delivering exceptional standards across a wide range of commercial environments. With a focus on reliability, quality, and customer satisfaction, we pride ourselves on creating clean, safe, and welcoming spaces for our clients. Our experienced team is committed to maintaining the highest hygiene levels, using eco-friendly products and advanced cleaning techniques. Join us and be a part of a company that values excellence and a positive work environment.

Role Overview:
We are currently seeking a dedicated HR Advisor to join our growing team. In this role, you will report to the HR Manager and play a crucial part in managing employee relations, ensuring compliance with policies, and supporting our HR team in various functions.

Key Responsibilities:
- Manage employee relations, including grievances and disciplinary matters.
- Communicate effectively with employees regarding policies, training programmes, and company benefits.
- Coordinate the disciplinary process, including conducting investigations and meetings with fairness and integrity.
- Assist in the TUPE transfer process and ensure smooth transitions.
- Oversee the employee right-to-work process, ensuring compliance with visa requirements.
- Respond to HR queries via the HR mailbox and assist with resolutions.
- Implement the company escalation process for employment complaints.
- Support the HR Manager and Administrator in their duties.
- Conduct HR training to enhance employee knowledge and understanding.
- Handle calls from internal and external customers regarding HR inquiries.
- Manage the Long-Term Sick process, conducting necessary meetings.
- Complete medical risk assessments and provide guidance.

Required Behaviours:
- Maintain a high level of support for clients in relation to their cleaning contract requirements.
- Adhere to company policies and complete required training promptly.
- Create a safe space for employees to discuss issues openly.
- Foster positive relationships with colleagues and clients.
- Exhibit a positive, can-do attitude, even in challenging situations.
- Go the extra mile for clients without being prompted.
- Offer support and constructive feedback to team members.
- Consider environmental impacts when choosing products for tasks.
- Contribute to community support initiatives within the business.

Qualifications:
- CIPD qualification is preferred but not essential.
- Previous experience in a similar HR role is essential.
- Strong communication and interpersonal skills.
- Ability to manage sensitive information with confidentiality and care.
- A natural affinity with people and an ability to build strong relationships with colleagues of varying backgrounds and levels of seniority.
- Ability to approach every interaction with patience and tolerance.

Pay & Hours:
- £31,000 per annum
- 40 hours per week, Monday to Friday, 9am – 5pm (one hour paid lunch)

Benefits:
- Stream – access your earned wages before payday.
- Company Pension.

Job Types: Full-time, Permanent

Work Location: In person

Spotless Commerical Cleaning Ltd

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