What are we looking for?

The Learning & Development Trainer will play a key role in fostering an inclusive safe & high-performing working environment.

You will assess employees’ skills and capabilities, identify learning and development gaps and create targeted opportunities to address these needs. By designing & delivering a broad range of training solutions, you will support both the individual growth and organisational performance.

A core part of the role is developing clear and accessible career pathways, ensuring continuous learning at every stage of the employee journey.

Key Priorities

Work with key stakeholders across the St Helena Group to identify any skills gaps and future workforce needs.
Lead on the development and delivery of training activity for all employees, ensuring all development programmes are high-quality and fit for purpose.
Oversee core training areas including management development, compliance training, mandatory training and preparation and monitoring of the training budget with the P&C Associate Director.
Hold joint responsibility with the Associate Director of P&C and the P&C Business Partners for driving and enhancing the Line Manager training agenda across the St Helena Group.
Design, deliver and evaluate engaging training that meets organisational needs and supports continuous development.
Maintain and manage a consistent learning calendar covering mandatory, induction and development pathways.

Strategic Learning & Workforce Development

Identify & be responsible for future training needs, creating training strategies and workforce development plans aligned to organisational objectives with oversight from the Associate Director of People and Culture.
Conduct organisation-wide training needs analysis and develop the Commercial and professional services Education and Training Plan, in collaboration with key stakeholders.
Review the appraisal process, including updating forms and documentation to ensure alignment with organisational needs.
Work closely with line managers to identify training and development needs, and implement effective, practical solutions.

Mandatory, Compliance and Core Training

Lead & manage all mandatory training requirements for staff across the St Helena Group including subsidiaries.
Produce monthly mandatory training compliance reports for the Senior Leadership Team
Support the planning, delivery & review of all mandatory training activities
Identify when training agreements are required and ensure they are implemented appropriately.
Responsible for compliance on all mandatory training across the St Helena Group.
Maintain accurate training records within Bluestream, including ownership of competency skills uploads and ongoing updates.
Monitor mandatory training assessment compliance and ensure that records & evidence are complete & up to date.

Training Delivery and Facilitation

Plan & execute delivery of the training programme objectives.
Design & deliver training sessions, courses and learning interventions as required.
Create & source learning materials, external providers and training resources appropriate to organisational needs.
Identify & source suitable internal & external training opportunities to support staff development.

Leadership, Coaching & Management Development

Support the development of strong people-management skills in managers
Responsible for training needs analysis across the St Helena Group and the development of the St Helena group education and training plan in conjunction with stakeholders
Manage the organisational coaching caseload, providing support to staff at all levels, including senior managers.

External Partnerships & Funding

Build & maintain relationships with external training providers.
Coordinate opportunities for St Helena group to deliver or sell mandatory training externally where appropriate.
Identify & secure suitable external funding, sponsorship or education grants to enhance the training offer

Financial Responsibilities

Prepare & monitor the training budget in collaboration with the Head of Hospice Education and AD of People and Culture, ensuring efficient use of resources.

Monitoring, Evaluation & Quality Assurance

Monitor & measure the effectiveness of training activities, including evaluating return on investment impact.
Ensure accurate recording, reporting & evaluation of all training activities.

Qualifications

Evidence of CPD in L&D or people development.
Qualification or formal training in delivering training (e.g., Train the Trainer, basic facilitation skills course)
CIPD Qualified Level 3 / Part qualified / Degree educated or relevant qualification

Experience

Experience of conducting Training Needs Analysis to identify skills gaps and development priorities.
Experience designing, delivering & evaluating training sessions, courses or learning interventions for a range of audiences.
Experience managing or coordinating mandatory/compliance training & monitoring completion rates.
Experience creating or sourcing learning materials, resources and training providers.
Experience maintaining training records, producing reports & using HR or Learning Management Systems for tracking and compliance.
Experience managing a training budget, including costing, forecasting or procurement of training services.
Experience working with managers & stakeholders to identify learning requirements & implement development solutions.
Experience supporting management & leadership development initiatives.
Experience working in a busy HR/People & Culture/ L&D environment, managing multiple priorities & deadlines.

Due to the high volume of applications we receive, we regret we are unable to respond to all candidates.If you have not heard within 2 weeks of the closing date, please assume you have been unsuccessful.

St Helena Hospice

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Learning & Development Trainer