Role: Head of Quality and Compliance

Reporting to: Managing Director

Salary: £45,000 - £55,000per annum (based on experience)

Location: Keele, 3 days from office, 2 days from home

The Supply Register is an education recruitment managed service provider working in partnership with Multi Academy Trusts & Colleges across England and Wales. Our vision is to transform recruitment in the changing world of education & our mission is to become the sector's most trusted education recruitment company.

We are now recruiting for a Head of Quality and Compliance to lead and develop The Supply Register's quality assurance, safeguarding and compliance functions. This is role will be pivotal in leading our compliance strategy and will ensure that the business maintains the highest standards across all areas of the business.

Role Purpose:

Compliance: To ensure that TSR's internal processes, communications and systems are compliant with all statutory, regulatory and partnership requirements through regular monitoring of operational compliance, identifying issues and taking action to improve customer experience and reduce risk to the business.

Quality Assurance: To ensure TSR maintains the highest standards of compliance, ethics and professionalism and builds a reputation for excellent customer service, professional development and safe recruitment in order to achieve kite mark accreditations, retain existing customers, secure new business and build positive working partnerships in the sector.

Professional Development: To act as the internal reference point for educational matters and ensure that TSR staff are kept appraised of all relevant codes of practice, guidance and policy and receive regular updates on best practice, safer recruitment and education issues to keep their knowledge and skills up to date.

Complaints Management: To oversee TSR's complaints and safeguarding procedures and ensure that all concerns are effectively recorded, reported, referred and managed through to a satisfactory resolution.

Leadership & Strategy: To lead the overall compliance & quality functions across The Supply Register whilst working closely with the SLT to ensure that strategy aligns with overall growth plans.

Safeguarding: To support TSR staff in responding to concerns, conducting investigations, attending professional strategy meetings and making referrals to professional bodies. To ensure all supply teachers and internal staff receive statutory safeguarding training in line with Keeping Children Safe in Education.

Partnership Relations: To support the Managing Director in the developing and maintaining positive working relationship with key stakeholders in the education community. Acting as key contact with expert knowledge who can represent TSR at conferences, government consultations and sector meetings.

Responsibilities:

Compliance:

Ensure full compliance with all relevant legislation, including: Keeping Children Safe in Education (KCSIE), APSCo Compliance +, Safer recruitment guidance, Agency Workers Regulations (AWR) and employment / right to work legislation

The Supply Register Ltd

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Head of Quality & Compliance