Company Description

Hiring Manager: Asha Shah, People Business Partner-
Recruiter: Claire Fennell -
Hours: 37.5 hours per week
Location: Colindale, North London with hybrid working - 1 day per week (Occasional travel to Farringdon)
Contract: 9 month Secondment
Earliest closing date: 14th October 2025

Hello UW team member!

Developing your career at UW is something we feel passionately about so we're delighted that you're exploring opportunities across the business.

If you're interested in the below role, please ensure you've reviewed our internal application criteria and spoken to your line manager.

Please note we require you to meet the qualification/experience requirements below to be considered for this role.

We put people first. It’s all about you..

We're looking for an experienced HR professional to join our busy People Solutions team to partner closely with Operational Managers, providing HR and Employee Relations advice and support. To be successful in this role you will need a strong understanding of UK employment legislation and experience of providing HR and Employee Relations advice.

Minimum Requirements:

Previous experience in a HR or People team role
Solid understanding of people processes, employee relations and employment law, with the ability to interpret and apply policies clearly for leaders and employees
Experience providing advisory support to People leaders and delivering change projects

Here are the other core skills and experience we're looking for you to bring:

Proven ability to build strong and trusted relationships across all levels
Strong problem-solving skills and the ability to think creatively to find practical solutions
Understands and acts with inclusion and diversity principles at the forefront
Attention to detail and ability to use data to inform insights
A CIPD or HR qualification is beneficial but not essential

We work together. Your team and the people you will work with…

You'll be joining a close-knit team of People professionals. Your closest colleagues will be fellow People Solutions Advisors but you will also work across the wider people team to provide joined up solutions. Your role will require close collaboration with key Operational People Leaders to provide advise, coaching and guidance across a range of employee relations and people queries.

We deliver progress. What you’ll do and how you will make an impact.

This is an exciting opportunity to join our People Team as a People Solutions Advisor, working across our Operations teams to deliver impactful people initiatives. You’ll work on a variety of projects, manage employee relations cases and support people development and wellbeing, playing a key role in shaping leaders, teams, and the wider business.

What you'll do

Deliver activities that engage and retain outstanding teams by providing HR advice, case management and change support, building strong relationships with leaders, managers and the wider people team to deliver high-quality people solutions.
Lead ER case management, ensuring timely actions, clear manager responsibilities and compliance across hearings, investigations and appeals, while advising on risk and maintaining best practice.
Enable leaders to confidently manage conduct, absence and performance issues by coaching for development, providing tailored support and empowering them to make decisions and role model our DNA.
Deliver proactive performance management support by ensuring leaders understand our UW policies and frameworks, applying consistent approaches to driving team performance.
Analyse ER data and trends to identify themes, knowledge gaps and recommend targeted actions to continuously improve people experiences, processes and interactions.
Design and deliver initiatives to enhance the people experience, including reducing attrition, embedding new policies and partnering with belonging groups to translate insights into improved practices and leader development.
Deliver people compliance and change programmes, collaborating closely with the wider People team and People Business Partners on project planning and execution, ensuring initiatives align to business objectives.
Manage cyclical activities such as culture temperature checks and engagement surveys, helping people leaders interpret results and take meaningful action that builds trust, inclusivity and performance.

What’s next?

Earliest closing date: 14th October 2025

Here is an overview of the internal recruitment process so you know what to expect.

Please note, there is the possibility to be either rejected or progressed at each stage; the below flow assumes you have been successful at every touchpoint.

You submit your application
The Recruiter assess your application against the minimum requirements
The Recruiter will seek feedback from your current line manager about your:
1. Suitability for role
2. Job performance
3. Absence statistics
4. Behaviour and Conduct
The Recruiter will book in a video call with you to discuss your application and suitability
You will attend an interview with the Hiring Manager
The Recruiter will inform you of the outcome

Additional Information

Not sure you meet all the requirements? Let us decide! Research shows that women and members of other underrepresented groups tend not to apply for jobs if they think they may not meet every qualification, when in fact they often do.

We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation. Please don’t be afraid to ask about what we can do to support your needs. All requests will be carefully and fairly considered.Please note, if you are successful and offered a role at UW, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.

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