🌍 Who are we?

In 2017, after more than ten years in the lift industry across Europe and Asia, Benoît Dupont noticed a system stuck in its ways where speed takes priority over quality and frontline teams remain invisible.

With Jade Francine and Tristan Foureur, he founded WeMaintain to put technology, trust and people back at the heart of building maintenance. Their ambition: give technicians back their autonomy, rely on in-house IoT technology, and deliver a service designed for users and clients.

Based in Paris, London, Singapore and Hong Kong, we maintain lifts, escalators, automatic doors and fire safety systems. With 300+ employees, we combine on-the-ground expertise with data-driven management to deliver high-performing, transparent, and sustainable maintenance.

We don’t just maintain buildings. We transform how they’re operated.

👥 Why join us?

Because here, you don’t have to choose between autonomy and stability.

Large groups often offer stability, but little room to manoeuvre. Smaller organisations allow more freedom, but sometimes without clear direction.

At WeMaintain, we strike the right balance:

Real autonomy, with modern tools and strong support
A culture built on trust, transparency and respect
Genuine opportunities for growth and internal mobility
A team that values commitment, perseverance and the drive to make things happen

And our values guide us every day:

Care: Working with respect and kindness, internally as well as with our customers
Grit: Seeing things through, with high standards and determination
Uniqueness: Daring to be yourself, sharing your ideas and challenging the status quo

👀 Who we’re looking for?

As our Senior HR Advisor UK, you will be the local HR anchor for our UK team. This is a hands-on, operational role where your main priority will be to ensure that our UK HR foundations are reliable, compliant and well-structured.

You will own the day-to-day HR operations locally, while working closely with our global HR team and UK leadership.

📌 Your day-to-day at WeMaintain

HR Administration & Operations

Own the employee lifecycle in the UK: contracts, onboarding, employee files, internal moves, offboarding and exit interviews
Ensure our UK HR processes are compliant with UK employment law, right-to-work requirements, internal policies and upcoming legislative changes
Keep UK HR policies, templates and employee documentation up to date, in partnership with the global HR team
Maintain accurate employee data in our HRIS and support regular HR reporting for local and global leadership
Act as the first point of contact for employees and managers on day-to-day HR questions, including policies, leave, benefits, contracts and employee lifecycle topics
Identify opportunities to improve HR processes and reduce manual work

Payroll & Benefits Coordination

Prepare and coordinate monthly payroll inputs, including variable pay, absences, starters, leavers and contract changes
Work closely with our payroll provider to ensure accurate and timely payroll processing
Support PAYE, National Insurance, pension auto-enrolment, RTI submissions, P45/P60 processing, leave administration and statutory reporting in coordination with the relevant providers
Administer UK employee benefits, including private medical cover, group insurance, pension and wellbeing-related benefits
Act as the local point of contact for payroll and benefits providers

Recruitment & Pre-boarding Support

Support hiring managers with job descriptions, role setup, interview coordination and candidate communication for UK non-executive roles
Help manage the ATS and ensure candidates have a smooth, professional experience
Support offer preparation, employment contracts and pre-boarding to ensure new joiners are set up for a strong Day 1
This role may involve some sourcing and screening, but the core focus remains HR operations rather than full Talent Acquisition ownership

Onboarding, Culture & People Initiatives

Coordinate a consistent onboarding experience for UK new joiners and help ensure the first 90 days feel clear, welcoming and structured
Support training coordination where needed, including compliance training, technical certifications and manager-led development plans
Contribute to local engagement initiatives, internal communications, recognition moments and employee feedback cycles
Support performance review cycles, career development conversations and compensation reviews in partnership with managers and the global HR team
Contribute to DE&I, wellbeing and wider EMEA HR projects over time

👑 What we're looking for

You’re a great fit if you have:

3 to 5 years of broad HR experience in the UK, ideally at HR Advisor, Senior HR Advisor, HR Generalist or HR Operations level
Strong knowledge of UK employment law, employee lifecycle administration and right-to-work processes
Experience coordinating payroll inputs and working with payroll and benefits providers.
Good understanding of UK HR operations, including contracts, onboarding, offboarding, leave management, employee files and HRIS data
The ability to work autonomously as the local HR point of contact, while staying closely connected to a global HR team
Strong attention to detail, discretion and confidence handling confidential information
A pragmatic, hands-on approach and genuine enjoyment in solving operational people problems
Clear, kind and confident communication with employees, managers and external providers

🌟 Bonus points if you have

Experience in a multi-site, field-services or operations-driven environment
Experience supporting technicians, engineers, operational teams or blue-collar populations
Familiarity with HRIS and ATS tools
Some exposure to recruitment coordination or sourcing
Experience supporting engagement, onboarding or performance review processes
Exposure to EMEA HR coordination beyond the UK
A CIPD qualification or a degree in Human Resources, Business or a related field

🔥 What success looks like

By the end of your first 30 days

You have met the UK team, understood how the business operates locally and built strong working relationships with the global HR team
You understand our HRIS, employee handbook, benefits, payroll process and key UK HR workflows
You have identified the top HR operational pain points on the ground and shared your first recommendations

By the end of your first 90 days

You have taken ownership of the core UK employee lifecycle: onboarding, offboarding, contracts, right-to-work checks, HRIS data, payroll inputs and benefits coordination
Employees and managers know they can come to you for clear, reliable and practical HR support
New joiners are giving positive feedback on their onboarding experience
You have supported your first UK recruitment processes, from job posting or coordination through to offer and pre-boarding

By the end of your first 6 months

UK HR operations are running smoothly, with stronger processes, cleaner data and fewer manual gaps
Payroll coordination is reliable and well-structured every month
You have improved at least two HR processes, such as onboarding, leave management, HRIS data quality, recruitment workflow or offboarding
You have contributed to at least one local engagement, feedback or people initiative

By the end of your first 12 months

You are the trusted local HR point of contact for the UK team
Managers see you as a reliable partner for practical HR guidance and employee lifecycle topics
The UK team has a stronger, more consistent HR experience
You have contributed meaningfully to EMEA HR projects and helped shape the local UK people roadmap for the year ahead

🎁 What we offer

A meaningful, hands-on HR role with real ownership of UK people operations
Direct exposure to global HR leadership and close collaboration with UK leadership
The opportunity to structure and improve local HR practices end-to-end
A friendly, international and ambitious team with a strong technical and operational culture
Salary range: £40,000 - £42,000, depending on experience
Private health insurance with group cover, pension scheme and ongoing learning opportunities
A modern office in London and a flexible, trust-based work environment

✏️ How to apply

Every application is reviewed carefully. Let us know who you are, what attracts you to this role, and what you’d like to build with us.

We value motivation, curiosity and potential over a "perfect" background.

To apply, click the "Apply" button below and answer a few questions in the form. It’s quick, and it helps us get to know you better.

At WeMaintain, we value diversity, encourage personal development, and are committed to inclusion. Whatever your background, story or identity, you are welcome to apply.

🎯 Recruitment Process

An initial phone call with Katia, Recruitment Manager - 30 mins
👉 To get to know each other, understand your background, expectations and motivation for the role.
An interview with Zunera, Global HR - 45 mins
👉 A chance to discuss the role in detail, your UK HR experience, your approach to HR operations, payroll coordination, employee lifecycle and local compliance.
A final conversation with Jade and James - 45 mins
👉 To confirm we share the same vision, values and desire to work together, and to give you a broader view of WeMaintain and the UK business.
Welcome to the team! 🎉

WeMaintain

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