Anonymous

Skills

Experienced in end-to-end programme delivery, including onboarding, coordination of training activities, stakeholder engagement, and supporting learner progression across complex early careers environments.
Strong attention to detail, ensuring accurate management of learner data, compliance, reporting, and funding/levy tracking across multiple systems.
Highly effective at prioritisation, balancing competing demands such as programme delivery, learner support, reporting deadlines, and stakeholder requests while maintaining high standards of delivery.
Confident in managing multiple systems and datasets, using data to track performance, identify trends, and support informed decision making.
Strong stakeholder management skills, building effective relationships with learners, line managers, training providers, and senior leaders to ensure alignment and successful programme outcomes.
Highly organised with experience in rota planning, scheduling, and coordinating large cohorts of learners across multiple programmes.
Proactive and improvement-focused, using insights and feedback to enhance processes, improve learner experience, and strengthen early careers delivery.

About

Experienced Learning & Development and Early Talent professional with a proven ability to manage and deliver end-to-end apprenticeship and early careers programmes across corporate and education settings. I bring strong expertise in operational delivery, stakeholder management, data-driven decision making, and the coordination of complex learning programmes in fast-paced environments.
A key strength is my attention to detail, ensuring accurate tracking of learner progress, compliance, funding (levy), and programme outcomes across multiple systems. I am highly effective at prioritisation, balancing competing demands such as learner support, programme delivery, reporting deadlines, and stakeholder needs while maintaining high standards of delivery.
I have extensive experience working with a wide range of stakeholders including line managers, training providers, apprentices, and senior leaders, ensuring clear communication and alignment across all stages of programme delivery. My ability to manage multiple priorities and systems simultaneously enables me to maintain control of high-volume caseloads while delivering a consistent and high-quality learner experience.
In my current role at Capita, I have contributed immediately within my first two weeks by supporting strategic planning for Data, AI, and Leadership apprenticeship programmes, updating FAQs following a business divestment to ensure clear communication for apprentices, and developing a forecasting and levy budget management tool to improve financial oversight. I have also created a new data pipeline to strengthen performance tracking and reporting accuracy.
I am highly organised, analytical, and proactive, with a strong focus on improving processes, enhancing learner outcomes, and ensuring programmes run efficiently and effectively. I bring a calm, structured approach to workload management and a strong commitment to delivering high-quality early careers experiences.