Skills
Strategic HR leadership across complex, multi‑site and regulated environments
Culture, engagement and inclusion, including delivering a 10‑point engagement uplift
Operational HR excellence, governance, compliance and audit readiness
Complex employee relations and high‑risk case management
Pay, reward and pensions strategy and policy development
Workforce planning, resourcing, capability mapping and succession planning
Organisational development, change leadership and transformation delivery
Leadership development, coaching and behavioural frameworks
HR analytics, insights and evidence‑based decision‑making
Partnership working with senior leaders, unions and regulators
Building high‑performing, values‑led HR teams
Executive transition support, risk containment and stabilisation
About
I’m a senior People & Culture leader with a strong track record of transforming engagement, strengthening organisational culture and delivering high‑performing HR operations in large, complex and highly regulated environments. I’m a Chartered MCIPD professional with over 15 years’ experience across the NHS, public sector, property services and national retail.
I specialise in both strategic and operational HR, with deep experience in employee relations, workforce planning, pay and reward, organisational development, leadership development, inclusion, wellbeing and colleague engagement. Some of my proudest achievements include delivering a 10‑point improvement in engagement scores, creating the Engagement 365 cultural framework, and leading organisation‑wide transformation programmes that improved leadership capability, colleague voice and cultural consistency.
I’ve stabilised high‑risk HR functions, restored governance and compliance, strengthened ER case management and supported safe executive transitions. I’m known for building trusted partnerships with senior leaders, unions and regulators, and for leading with clarity, integrity and evidence‑based decision‑making. My early career in major retail organisations gave me a strong commercial foundation and a pragmatic, people‑centred approach that continues to shape how I lead today.
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