Skills
Strategic leadership, translating vision into delivery
Leading complex organisational transformation and workforce change
Building trust and credibility with senior stakeholders
Influencing, negotiation and stakeholder management
Cross-organisation partnership working
Clear communication across diverse audiences
Constructive challenge and driving continuous improvement
Analytical, data-driven decision-making
AI proficiency — practical experience designing and leading AI upskilling and adoption programmes
Leading with compassion, integrity and resilience through uncertainty
About
I am a People & Culture Director with over seven years' progression at Iglu.com — from building the recruitment function from scratch, through Head of Talent and Head of People and Culture, to Director level today. I own the full people agenda, including HR, talent, learning and development, employee relations, comms & engagement and facilities, reporting directly to the COO. I was a key part of the deal-readiness team for the business' recent sale, owning due diligence workstreams and presenting directly to the acquirer's leadership. I have led the organisation through two major transformations — COVID-era restructuring followed by a deliberate, sustainable rebuild, and more recently post-acquisition integration — while building the evidence-based systems to run people decisions on data rather than instinct: a Skills Framework, a Career Pathways model, a reformed promotion process, an Employee Value Proposition, and a live employee sentiment programme. I also hold Board-level accountability for DEI and ESG governance.
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