Skills
Microsoft Office - GoHRIS / HRMS Platforms - Applicant Tracking Systems (ATS) - Google Workspace - Workday - BambooHR - SAP SuccessFactors - UKG Pro - Greenhouse - Lever - CRM Systems - Document Management Systems - Employee Records Databases - HR Operations & Coordination - Employee Lifecycle Management - Onboarding & Offboarding - Employee Relations - Recruitment Coordination - HR Compliance & Policy Administration - Performance Management - Training & Employee Development
About
HR and People Operations professional with 4+ years of cross-sector experience spanning HR technology and higher education environments across Canada.
Proven expertise in employee lifecycle administration, HR documentation, employee relations, workforce coordination, and people process improvement, managing 100+ personnel records with 99% accuracy.
Demonstrated success improving operational efficiency, reducing administrative turnaround times by 25% and increasing workforce action visibility by 30% through process redesign and people analytics.
Experienced in HR compliance, GDPR-aligned records governance, confidential case management, policy administration, and audit readiness, reducing incomplete documentation by 25%.
Strong people leadership capability, having led and developed 200+ frontline staff and peer leaders while supporting performance expectations, training, mentoring, and workforce readiness.
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