Skills
Administrative & Operational Support
Customer Service & Stakeholder Management
Diary, Meeting & Project Coordination
Team Leadership & People Development
Data Management & Reporting
Process Improvement & Continuous Improvement
KPI & SLA Management
CRM & ERP Systems (Salesforce, SAP, NetSuite, Epicor, Acumatica)
Microsoft Office (Word, Excel, Outlook, PowerPoint)
Cross-functional Collaboration
Organisation, Planning & Prioritisation
Problem Solving & Decision Making
Confidential Information Handling
Communication & Relationship Building
Adaptable, Proactive & Detail-Oriented
About
An experienced operations and customer service professional with over 20 years' experience supporting senior leaders, managing administrative processes and coordinating day-to-day business operations across fast-paced organisations. Highly organised and proactive, with strong skills in stakeholder management, project coordination, reporting, data management and process improvement. Confident using Microsoft Office and a range of CRM and ERP systems, with a proven ability to manage competing priorities, maintain accuracy and build effective working relationships. Now seeking to apply my extensive administrative and organisational experience in a people-focused support role, with the opportunity to broaden my career within administration and HR.
Profile Photo
