Skills
Global operational delivery
Consultant onboarding
Compliance
EOR coordination
Workforce operations
Executive reporting and business performance dashboards
Operational risk identification and mitigation
Quarterly business reviews
Business planning and KPI management
Operational governance
60+ person operational framework
Vendor management
Operational governance
Cross-functional leadership
Business Operations
Operational Strategy
Operational Excellence
Organisational Transformation
Cross-Functional Leadership
Strategic Planning
Programme Delivery
Process Optimisation
Change Management
Stakeholder Management
Operational Governance
AI Enablement & Automation
Leadership Development
About
Senior Operations Leader with over ten years' experience helping high-growth organisations scale through operational excellence, organisational transformation and cross-functional leadership.
Experienced in partnering with Senior Leadership Teams to improve organisational performance, redesign operating models and deliver strategic initiatives across operations, onboarding, learning and workforce capability. Comfortable operating in fast-paced, ambiguous environments where structure, prioritisation and execution are critical to business success.
Recognised for building scalable systems, leading operational change and using data to improve decision-making. Proven ability to align multiple stakeholders, lead high-performing teams and deliver sustainable operational improvements across international organisations.
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