Anonymous

Skills

ADDIE, SAM, Backward Design, Gagné, Kirkpatrick Evaluation, 70:20:10, Blended Learning Architecture, Curriculum Mapping, Inclusive & WCAG-Aware Design, Instructor-Led Training, Articulate 360 (Storyline, Rise), Adobe Captivate, Adobe Creative Cloud (Photoshop,
Premiere Pro), LMS/LXP Administration, SharePoint Site Architecture, AI-Assisted Learning Development, Advanced ChatGPT & Microsoft Copilot, Practical application of Claude, Gemini, Midjourney & ElevenLabs, Agile Methodologies, Budget Management, Capability Mapping, Operational Reporting, Vendor & Technology Management, Continuous Improvement, Assessment Design, Qualification Assessment, Course Moderation, Formal Examination Invigilation, Accreditation Standards Alignment, Business Continuity & Disaster Recovery (BCDR),
Business Impact Analysis (BIA), Risk Assessment, Crisis Management, RTO/RPO Planning,
Team Leadership, Stakeholder Management

About

A results-driven Senior L&D Lead and Instructional Designer with over 18 years of experience designing, delivering, and evaluating high-impact capability programmes across technical, corporate, and highly regulated sectors. Currently serving as Head of Instructional Design at IT Governance Ltd, leading a team of five designers managing an enterprise portfolio of over 60 commercial learning products. Proven track record of bridging technical development teams with business end-users, translating complex operational, compliance, and systems frameworks into clear, engaging, user-centred learning experiences.

Key Highlights & Core Capabilities
Strategic Business Partnering & Capability TNA: Extensive background partnering with People Directors, C-suite executives, and technical SMEs to conduct rigorous Needs Analyses, map capability frameworks, and align learning strategy to commercial goals.

Generative AI & Innovation Lead: Pioneer in integrating Generative AI workflows (Microsoft Copilot, ChatGPT, Claude, Midjourney, ElevenLabs) into learning design pipelines—establishing prompt engineering frameworks that compressed content turnaround times by 30% while enforcing strict quality governance.

Digital Authoring & Platform Mastery: Expert-level fluency in Articulate 360 (Storyline & Rise), Adobe Creative Cloud (Premiere Pro, Photoshop), LMS/LXP architecture, and SCORM/xAPI standards. Built a 3,000-user enterprise SharePoint learning portal from scratch.

Data-Led Business Impact: Specialises in quantitative evaluation (Kirkpatrick/Brinkerhoff frameworks). Signature achievement includes analysing operational transaction data alongside leads to isolate capability bottlenecks, resulting in a targeted technical intervention that eliminated a 7% process error rate entirely.

Regulated Sector Expertise: 13 years at Old Mutual delivering wealth management, investments, and compliance training, alongside serving as a formal assessor and moderator for Level 4 Qualification frameworks (CIPD/NQF mapped).