Skills
Core Leadership & StrategyLearning & Development (L&D) Strategy, Organizational Development (OD), Capability Mapping, Succession Planning, Talent Management, Workforce Transformation, Executive Stakeholder Management, Change Management, Employee Experience, Cultural Architecture, Budget Management & Commercial ROI. Retail & Operations EnablementMulti-Site Retail Training, Frontline Enablement, Sales Enablement, Retail Store Expansions, Multi-Unit Operations, Standalone Retail Trials, Brand Activations, Cross-Channel L&D Strategy. Leadership Development & CoachingLeadership Development Pathways, Management Toolboxes, Executive Coaching, Promotion Readiness Gateways, Performance Management, Mentoring Frameworks, 9-Box Grid Calibrations, Competency Frameworks. Early Careers & Accredited PathwaysEarly Careers Strategy, UK Apprenticeship Levy Optimization, Early-Talent Onboarding, Internship Program Management, Accredited Training Schemes, CIPD Frameworks. Learning Technology & Digital InnovationAI-Driven Digital Learning, Enterprise LMS Launch & Deployment, Peakon Analytics, Digital Consultation Systems, Learning Analytics, Speed-to-Productivity Frameworks, Agile Learning Design. Inclusion, Culture & Well-beingDiversity, Equity & Inclusion (DEI), Neurodiversity Policy & Advocacy, Neuroinclusive Ways of Working, Psychometric Profiling (Lumina Spark), Employee Resource Groups (ERGs), Workplace Mental Health. Certifications & ToolsICF Transformational Coaching, Lumina Spark Certified Practitioner, Generative AI in Learning (ivee), CIPD Level 5, Mental Health First Aider (MHFA), Go1 Advisory Board.
About
Strategic, commercially minded Senior L&D, Capability & Employee Experience Leader with 14+ years of expertise driving enterprise learning agendas across multi-site retail operations and global matrix organisations.
Core Skills & Expertise:
Enterprise Capability & Strategy: Designing scalable leadership toolboxes, promotion-readiness pathways, and succession mapping across complex, high-performing businesses.
Retail & Multi-Site Operations: Architecting cross-channel L&D strategies across 350+ retail counters, driving standalone store activations, and executing frontline enablement.
Early Careers & Accredited Pathways: Directing international intern placements and optimizing the UK Apprenticeship Levy to build funded capability pipelines.
Tech Adoption & Modern Learning: Pioneering AI-driven digital modules (97% engagement), LMS enterprise launches (4,000+ users), and Peakon analytics.
Key Credentials & Background:
ICF-Accredited Coach, Lumina Spark Practitioner, and Go1 Advisory Board participant. Proven track record as a trusted advisor to C-suite/ELT leaders, managing £100K+ budgets and leading cross-regional teams across UK, EMEA, APAC, and NA/LATAM.
Open to senior L&D, Talent, and Capability leadership roles within forward-thinking retail, FMCG, and enterprise organizations.