Terms of Service
THE TALENT WORLD – TERMS OF SERVICE
Updated: 6 Jan 2025
THANK YOU FOR VISITING. BY USING THE PLATFORM, YOU ACCEPT THESE TERMS
These Terms apply to your use of The Talent World website or mobile application (“Platform”) – they form the agreement between you and us and take effect any time you use the Platform.
YOUR CONSUMER RIGHTS: AS A CONSUMER AT ANY TIME WITHIN 14 DAYS OF ENTERING INTO AN AGREEMENT WITH US, YOU HAVE THE RIGHT TO CHANGE YOUR MIND (FOR ANY REASON), CANCEL AND RECEIVE A REFUND FOR ANY CHARGES PAID FOR UNUSED SERVICES (WITH SOME EXCEPTIONS, E.G. FOR DIGITAL DOWNLOADS).
TERMS
1.1. WHO WE ARE
The Platform is operated by: The HR World (Job Board) Ltd (company number 16633683) a limited company incorporated in England & Wales, Suite 2 Westbury Court, Church Road, Bristol, BS9 3EF, UK (“us”, “we”, “our”).
Contact: https://www.thetalentworld.co.uk/contact-us
These Terms form a binding agreement between you and us (the parties), and apply to any services provided by us.
“You”, “your”, “yours” refers to any user — including Candidates, Employers, Recruiters, or Training Providers.
1.2. ABOUT THE PLATFORM
The Talent World is a self-service online job board and training listing platform for HR, L&D and related roles, and any other services made available or notified to you.
We:
– provide media advertising space for job listings
– provide tools for candidates to create profiles, upload CVs and apply directly
– allow Employers and Recruiters to purchase job postings, credits, subscriptions and CV database access
– may show jobs aggregated from third-party job boards (Reed, CV Library, etc.)
– may distribute Employer job ads to third-party job boards via API integrations
– may list training courses offered either by us or by external Third-Party Providers
We do not act as a recruitment agency or employment business.
We do not vet Candidates or Employers.
We are not party to any employment, engagement or training agreements between users.
The Platform, including content and features, are provided “as is” and “as available” and is subject to change at any time without notice. We may change the content or Platform at any time. Any platform content or functionality appearing or stated anywhere is not a promise of future availability.
1.3. USER ACCOUNTS
You may need to create an account to use the Platform or its features.
You agree to:
– provide accurate and up-to-date information
– keep your login details secure
– be responsible for all activity under your account
– notify us of any unauthorised access
We may suspend or terminate accounts for breach of these Terms.
1.4. USER TYPES
– A. Candidates – individuals seeking employment or training opportunities
– B. Employers / Recruiters (“Employers”) – businesses or persons posting jobs or accessing CVs
– C. Training Providers – organisations or individuals posting training courses
– B and C are business users (“Businesses” or “Business Users”).
– Additional sections apply to each user type later in these Terms.
1.5. YOUR RIGHTS TO USE THE PLATFORM
We grant you a non-exclusive, revocable, personal licence to use the Platform for lawful purposes and in line with these Terms.
You may NOT:
– copy, scrape, or data-mine the Platform
– resell, sublicense, or commercially exploit our Platform
– circumvent security or disrupt the Platform
– misuse user data (including CVs)
– use bots, scripts or scraping tools to access content or CVs
– create fake jobs, fake profiles or sham companies
1.6. CONTENT YOU UPLOAD
“Content” includes job adverts, CVs, profiles, company descriptions, training listings and any other content or materials you upload.
You confirm you own or have rights to your Content.
You grant us a worldwide, royalty-free, fully paid-up licence to:
– host, display, modify, distribute and use your Content as needed to operate the Platform and provide services
– share job ads with third-party distribution partners
– display your Content to users in accordance with your settings
We may remove Content that breaches these Terms.
1.7. ACCEPTABLE USE POLICY
You must not upload or post:
– false, misleading or discriminatory job ads
– CVs containing sensitive or special category data (unless strictly necessary or lawfully required)
– unlawful, defamatory, offensive, harmful or inappropriate content
– spam or mass unsolicited communications
– malware or malicious code
We may suspend or terminate accounts for breaches.
1.8. CANDIDATE TERMS
1.8.1. CV Uploading. You may upload your CV and profile.
You must not include sensitive data such as:
– health data
– racial or ethnic origin
– sexual orientation
– political or religious beliefs
– union membership
1.8.2. CV Visibility Settings. Depending on Platform functionality, you may choose:
– Public – searchable by Employers
– Private – only visible when you apply
– Hidden – not visible to Employers
1.8.3. Employer Contact. By using the Platform and uploading your contact details or accepting communication via the Platform, you consent to be contacted.
1.8.4. Your Responsibilities. You are solely responsible for:
– the accuracy of your CV
– your interactions with Employers
– verifying employer legitimacy
– checking job terms before applying
We do not guarantee employment or recruitment outcomes.
1.9. EMPLOYER & RECRUITER TERMS
1.9.1. Job Listings. Employers must ensure job ads are:
– accurate and up-to-date
– non-discriminatory (Equality Act 2010)
– compliant with all laws
– genuine vacancies
– not multi-level marketing (MLM), pyramid schemes or misleading roles
– removed when filled or no longer available
1.9.2. CV Database Access. CV database access may require:
– a subscription,
– a one-off purchase,
– inclusion in a bundle package
Employers must:
– use CVs solely for hiring for legitimate vacancies
– not download CVs unless the Platform permits it
– not share CVs outside their organisation
– not upload or extract CVs using bots, scraping or bulk tools
– delete CVs once no longer needed for recruitment purposes
1.9.3. Contacting Candidates. You must only contact Candidates:
– for genuine roles;
– in compliance with applicable data protection laws; and
– only with the Candidate’s consent (Platform features that permit contact grant such consent by use)
1.9.4. Job Listing/Ad Redistribution
By posting a job, you consent to us:
– distributing your job ad to third-party job boards or websites
– modifying formatting or metadata to optimise distribution
– sharing job listing data with integrated partners
We do not guarantee distribution or performance levels.
1.10. TRAINING PROVIDERS
Training listings may be:
– posted by us
– posted by third-party Training Providers
– purchased on the Platform or off-platform to third-party sites
We are not responsible for 3rd party:
– training content
– quality or suitability
– third-party course providers
– transaction terms or refunds off-platform
Users should review third-party terms before purchasing.
1.11. THIRD-PARTY JOB FEEDS & API DISTRIBUTION
We may:
– display jobs listings aggregated from third-party job boards
– redistribute Employer jobs to external partners
– redirect Candidates to third-party sites when applying
We are not responsible for:
– accuracy of third-party job listings
– job availability
– third-party data practices
– external website failures
– suitability or legitimacy of third-party employers
Candidates and Employers use external sites at their own risk, subject to the terms/policies of those businesses.
1.12. PAYMENTS, CREDITS & SUBSCRIPTIONS
1.12.1. Free Period. Job postings are free until the end of the free period notified to you.
1.12.2. Paid Options. After this period, Employers may purchase:
– One-off job listings
– Job credits / bundles (12-month expiry unless otherwise agreed)
– CV database access
– Subscriptions / plans
– Featured listing upgrades
1.12.3. Credit Expiry. Unless otherwise agreed: credits expire 12 months after purchase unless required by law; and unused credits are non-refundable.
1.12.4. Plans (e.g. Subscriptions). Plans:
– auto-renew at the end of each billing cycle unless otherwise agreed
– continue for the minimum term duration (if applicable)
– may be cancelled at time, which takes effect at the end of the applicable billing cycle (or after any minimum term, whichever is later)
– are non-refundable unless required by law
1.12.5. Pricing. All pricing is displayed on the Platform and are subject to applicable taxes (e.g. VAT)
1.12.6. Refunds. No refunds are issued unless legally required.
2. PAYMENT
2.1. Charges. You agree to pay the applicable fees (plus VAT where applicable) for access to paid services such as listings, credits, CV database access, training listings or subscription plans (Charges).
2.2. When Charges are due. Unless agreed otherwise:
– all Charges are payable in advance at the point of purchase;
– subscription Charges are billed in advance of each billing period;
– promotional/free access does not affect future Charge requirements.
2.3. Credits & usage. Job credits, listing credits or time-based allocations:
– expire 12 months after purchase;
– do not roll over;
– do not accumulate;
– are non-refundable.
2.4. Payment methods. Payment can be made using a method/processor permitted by us, e.g. bank transfer, debit/credit card, direct debit or payment processor (e.g., Paypal, Stripe, GoCardless).
You authorise us to charge your selected payment method for all due Charges.
2.5. Billing information. You must keep your billing details and payment methods accurate and up to date.
2.6. Overdue amounts. If you fail to pay on time:
– statutory interest, accruing daily, applies;
– we may suspend or restrict access to any features or listings.
3. TERM AND TERMINATION
3.1. Commencement. These Terms take effect on the earliest of:
– the date you create an account;
– the date you first access the Platform; or
– the date you first pay Charges.
3.2. Duration. These Terms continue until terminated.
If you have a minimum term (e.g., a plan/subscription), termination cannot take effect before the minimum term ends.
3.3. Suspension/termination by us. We may suspend, restrict or terminate your access to the Platform (or terminate the agreement) if you:
– fail to pay sums due;
– upload discriminatory, harmful or inappropriate Content;
– repeatedly breach these Terms;
– act abusively or unlawfully;
– create sham postings or fraudulent accounts;
– misuse personal data;
– breach intellectual property terms.
We may suspend access while investigating suspected breaches.
3.4. Termination for convenience (by us). We may terminate the agreement or any feature with 30 days’ notice or immediately if we discontinue the Platform.
3.5. Termination by you. You may terminate at any time via the account settings. No refunds for the remaining period or credits unless legally required.
3.6. Consequences of termination. When the agreement ends, you must:
– pay all outstanding sums;
– stop accessing the Platform;
– remove or return our confidential information;
– comply with surviving provisions intended to stay/come into force (e.g. data, IP, liability, confidentiality).
4. INTELLECTUAL PROPERTY
4.1. Ownership. We and our licensors own all IP in the Platform, including but not limited to software, information, data, materials, designs, templates and content.
4.2. Licence to you. We grant you a revocable, non-exclusive, non-transferable licence to use the Platform for:
– your internal business hiring purposes (Employers);
– your personal job search or training purposes (Candidates);
– your business training listing purposes (Training Providers).
4.3. Restrictions. You must not:
– scrape, copy, archive or commercially exploit Platform content;
– create derivative works;
– resell access;
– use the Platform in a way that breaches laws or creates regulatory obligations for us.
4.4. Licence you grant us. You grant us a worldwide, royalty-free licence to distribute:
– job listings, CVs and profiles you upload;
– training listings;
– Content submitted via the Platform;
for the purposes of running the Platform, distributing job ads, and complying with law.
4.5. Use of names/logos. Employers and Training Providers permit us to reference them in marketing as Platform users and use their name/logo and Platform bio for that purpose. You may withdraw this with written notice.
5. LIABILITY, DISCLAIMERS & LIMITATIONS
5.1. Liability cap (non-consumers). For Employers, Recruiters and Training Providers:
Our total aggregate liability is limited to the greater of:
– £50, or
– 100% of Charges paid in the preceding 12 months.
We are not liable for:
– indirect or consequential loss;
– loss of profit, revenue, business or opportunity;
– reputational loss;
– loss or corruption of data;
– loss caused by us complying with our regulatory or legal duties (e.g. data protection law)
5.2. General. Nothing limits liability where unlawful to do so (e.g., fraud or personal injury caused by negligence).
5.3. Disclaimers. The Platform and content are provided “as is” and “as available”. We:
– do not guarantee uninterrupted access;
– do not guarantee accuracy of job ads or training listings;
– may modify or remove anything (including features) at any time.
5.4. No advice. The Platform (including any services and any content or digital products provided) are intended for general educational and/or informational purposes only. They do not constitute, and are not a substitute for, individual legal or other professional advice. While we take care to provide accurate and helpful information, any reliance you place on our Platform is at your own discretion and risk. We cannot guarantee specific outcomes, and we are not liable for any actions you take based on your use of the Platform. Please consult a qualified professional.
5.5. Job-related disclaimers. We do not:
– verify Candidates or Employers;
– check right-to-work;
– guarantee vacancies;
– guarantee Candidates’ suitability;
– guarantee performance or distribution of job ads;
– guarantee success from aggregated listings or API feeds.
Users must conduct their own checks.
6. USER RESPONSIBILITIES & PLATFORM RULES
6.1. Your responsibilities. You must:
– act reasonably and in good faith;
– keep account details accurate;
– comply with laws (including Equality Act obligations for job ads);
– verify suitability of roles, candidates or training providers.
6.2. Content submission. Content you upload:
– must comply with the Acceptable Use terms;
– may be removed if inappropriate;
– is your responsibility.
We do not verify user-generated content.
6.3. Security. You must:
– maintain appropriate cybersecurity measures;
– not introduce viruses or malicious code;
– not attempt unauthorised access.
6.4. Third-party content. Links or references to third parties do not constitute endorsements. We are not responsible for external content or websites.
7. DATA PROTECTION
7.1. Our role as controller. We act as the data controller for the personal data we collect and process through the Platform for the purposes of operating The Talent World, including:
– account creation, login and user authentication;
– job listings and job applications;
– CV uploads, profiles and visibility settings;
– candidate–employer messaging (where applicable);
– training listings and enquiries;
– subscription management, billing and payments;
– email communications, job alerts and Platform notifications;
– safety, security, fraud-prevention and platform analytics.
We process this data in accordance with applicable UK data protection law and our Privacy Policy.
7.2. Employers, Recruiters and Training Providers as independent controllers. Where Employers, Recruiters or Training Providers receive Candidate data (including CVs, applications or profile details), they act as independent controllers.
They are solely responsible for:
– determining their own lawful basis for processing;
– providing any required privacy notices to Candidates;
– meeting all obligations under applicable data protection laws (including retention, security and deletion obligations).
We are not responsible for their processing activities.
7.3. Use of JBoard Inc as infrastructure provider. The Platform is hosted and operated using services provided by JBoard Inc, which acts as a data processor on our behalf. As part of providing the underlying SaaS platform, JBoard may process:
– account-related data;
– technical and diagnostic data;
– device and usage data;
– cookies and tracking technology data;
– login information (including via social login providers);
– security, performance and analytics data.
This processing is carried out in accordance with:
– JBoard’s Privacy Policy and their own terms and conditions; and
– the Data Processing Agreement (DPA) in place between us and JBoard.
We ensure that appropriate contractual safeguards are in place, including where data may be transferred outside the UK.
7.4. International data transfers. Where personal data is transferred outside the UK (for example, due to JBoard’s US hosting or where Employers are based internationally), we ensure that appropriate transfer safeguards are applied, such as:
– standard contractual clauses (SCCs),
– adequacy decisions, or
– other lawful transfer mechanisms.
7.5. Data minimisation – CVs and special categories. Candidates should not include unnecessary special category data (e.g., health data, religious beliefs, political opinions, sexual orientation, trade union membership) in CVs or profiles.
7.6. Security. We, JBoard and any authorised sub-processors implement appropriate technical and organisational measures to protect personal data. However, no system is entirely secure, and we cannot guarantee absolute protection.
7.7. Our Privacy Policy. Further details about how we process personal data, your rights, and how to contact us about privacy matters can be found in our Privacy Policy, which forms part of these Terms.
8. CONFIDENTIALITY
8.2. You and us must keep the other’s confidential information private and only use/disclose it: (i) to perform the agreement and use the Platform; (ii) where legally required; (iii) where authorised in writing; or (iv) to those persons who strictly need to know and are bound to confidentiality. Exceptions apply where the info is public, already known, received lawfully from a third party, or required by law to be disclosed.
8.3. Authorisation. For the purpose of providing the Services to you, you authorise us to share your materials, information and data with third-party sub-processors and other providers approved by us (including subcontractors, service providers, products, platforms, and other technologies used to support, operate or deliver the Services), as described in our Privacy Policy or any applicable data processing agreement or terms agreed time to time, provided that such recipients are bound by confidentiality and privacy obligations no less protective in all material respects than those in this agreement.
9. STATUS. No partnership, joint venture, employment or agency relationship is created between us.
10. SEVERANCE. Unenforceable terms shall be modified to be enforceable if possible, or removed if not.
11. VARIATION. No variation of the agreement by you or us has any effect unless it is agreed in writing.
12. WAIVER. If a party chooses not to enforce a right or use a remedy, it must clearly state this in writing.
13. SURVIVAL. Every provision of the agreement that expressly or by implication is intended to, shall survive.
14. ENTIRE AGREEMENT. Only the agreement constitutes the entire agreement between us.
15. FORCE MAJEURE. We’re not liable for delays caused by events outside our reasonable control, and if they last over 60 days, either of us can end the agreement with written notice.
16. NON-POACHING. You agree not to solicit or entice away our team (however you may run general ads).
17. SUBCONTRACTORS. You agree that we may use subcontractors to perform the services. They shall be suitably qualified/skilled, and we shall remain responsible for all their acts and omissions.
18. RESOLUTION, GOVERNING LAW & JURISDICTION. If you’re unhappy with our services, you/us agree to try and resolve the issue within 14 days in good faith. If that’s not successful, if we both agree, the next step is to appoint an independent third party mediator or use mediation under the CEDR Model Procedure, in either case within 14 days. After that, if the dispute isn’t resolved within 60 days via mediation/negotiation, it can be settled by the courts. Each of us will pay our own legal costs and share the mediation costs equally, unless a court later awards costs otherwise. The agreement and any related dispute or claim will be governed by and construed according to the laws of England & Wales. Both parties irrevocably agree that only the courts of England and Wales have the authority to settle any dispute or claim. Irrespective of this clause, either party may at any time seek injunctive or interim relief in the courts of England & Wales. Consumers may use their local courts.