Summary
This is a role for a confident, capable, and self-directed HR leader who can balance strategic planning with hands-on delivery. You will act as the primary HR lead for the organisation and will provide clear, fair and consistent HR guidance to Directors, managers, and employees. You will also line manage and develop the HR & Admin team, creating clarity, supporting capability, and shaping expectations.
You need superb communication and administration skills, able to deal with a variety of people and keeping calm in all situations.
You will work at the head office in Ramsgate. This is a Monday to Friday position 8am – 5pm with a 1-hour lunch break.
Responsibilities
- Lead, guide, and develop the HR & Admin team.
- Provide confident and professional HR advice to Directors and line managers.
- Align HR strategy and culture with organisational aims and values.
- Manage and improve HR systems, processes, and data reporting.
- Support organisational planning, role development, and workforce growth.
- Lead and conduct ER investigations for grievances, conduct matters, disciplinaries, and capability cases.
- Chair or support formal hearings, ensuring fairness, transparency, and compliance.
- Coach and develop managers to improve their confidence and capability in people management.
- Oversee employee lifecycle processes including recruitment, onboarding, induction, progression, and exit.
- Lead employee wellbeing and engagement initiatives that feel real, not performative.
Requirements
- Has strong generalist HR experience (CIPD Level 5+ desirable)
- Is confident leading formal ER processes independently
- Can provide calm, balanced judgement even in busy or complex situations
- Understands how to build strong, respectful, and effective working relationships
- Confident in your judgement
- Comfortable acting as the principal HR lead, and able to provide calm, consistent leadership in a standalone or lightly supported capacity.
- Leads with clarity, consistency, and fairness
- Likes structure, follow-through, and improving the way things work
- Is comfortable being the steady HR voice in the room
Benefits
- 25 days paid holiday plus bank holidays
- Life insurance
- Company pension
- Private medical insurance
- Health & wellbeing programme
- Cycle to work scheme
Only suitable candidates will be directly contacted about this position, and we will not store or process the data of candidates in any way unless consent has been obtained.
