External Workforce Recruitment Specialist
Location: Birmingham, Hams HallJob Type: Full-time | Permanent | On-siteSalary: £42,000 per year (+ quarterly bonus up to £875 and annual bonus up to £3,500)
About the Role
Reed Recruitment is proud to partner with a leading, rapidly growing organisation to recruit a People & Culture Senior Specialist for their state-of-the-art distribution center. This is a fantastic opportunity to join a dynamic business shaping the future of logistics and e-commerce operations.
In this pivotal role, you will manage and optimise the external workforce process, ensuring seamless collaboration with staffing agencies and maintaining compliance. You’ll play a key part in workforce planning, performance monitoring, and driving process improvements to support operational excellence.
Key Responsibilities
- Coordinate and manage all processes related to temporary workforce deployment in partnership with staffing agencies.
- Own day-to-day communication with agency partners to ensure service quality and timely staffing fulfillment.
- Oversee recruitment, onboarding, and documentation for external workers.
- Build strong relationships with agencies and internal stakeholders, including Operations.
- Monitor KPIs and service levels, ensuring transparency and continuous improvement.
- Prepare and analyse HR staffing reports to support data-driven decisions.
- Ensure compliance with labour regulations for temporary employment.
- Develop and implement procedures to improve efficiency in workforce management.
- Collaborate with Operations to forecast and secure correct staffing levels.
- Identify risks or bottlenecks and recommend proactive solutions.
What We’re Looking For
- Minimum 3 years’ experience in a similar role (e.g., Staffing Agency Specialist, External Workforce Coordinator).
- Strong understanding of temporary employment processes and labour regulations.
- Excellent communication and stakeholder management skills.
- Analytical mindset with experience in reporting and KPI analysis.
- Ability to thrive in a fast-paced, high-volume environment.
- Strong organizational skills and attention to detail.
What We Offer
- Competitive salary and bonus structure.
- Pension scheme (4%).
- Free on-site parking.
- Flexible working options.
- Dynamic, international work environment.
- Opportunities for training and development.
Ready to take the next step in your career?
Apply today and be part of a business where your leadership will make a real difference.
