Overview / About us
Lumanity is dedicated to improving health outcomes by accelerating and optimizing access to life-changing medicines. As a global strategic partner that brings together strategy, evidence, engagement, and technology, we were designed to engineer breakthrough value to tackle our clients’ toughest challenges by revolutionizing how value is generated, demonstrated, and communicated.
Responsibilities / Position overview
The L&D Coordinator is a learning operations role responsible for the coordination, administration, and day-to-day oversight of L&D Programmes across the organisation. The role ensures learning activity is planned, communicated, delivered, and tracked consistently, and that stakeholders have clear visibility through reliable reporting. The Coordinator will build expertise in and will support the effective use and administration of all Lumanity L&D systems, including Betterworks, Fuse, Accredible, Easy Generator and Go1.
Organisation-wide L&D program coordination and oversight
- Coordinate end-to-end delivery of L&D programs across the organisation, including scheduling, logistics, enrolment, facilitator and learner communications. Some examples may include Commercial training, People Management skills training etc.
- Maintain accurate participation and completion records and provide regular visibility to stakeholders on progress and outcomes of such training programs.
- Maintain organisation-wide learning calendar and support planning across time zones and functions
- Support continuous improvement by capturing feedback, analysing themes and helping implement updates to program delivery and tracking
- Act as central point of contact for L&D queries, ensuring timely support and clear guidance for employees and managers
Oversight and coordination of Compliance training programs
- Maintain organisation-wide Compliance training calendar, working with Function Leads (Compliance, Legal, IT, People etc.) to define and implement global training schedule.
Onboarding program development and coordination
- Manage the organisation-wide Global Onboarding sessions, including diarising for new starters, scheduling presenters, and maintaining content.
- Coordinate and continuously improve templates for structured onboarding pathways, including 90-day and 180-day programs (e.g. core learning, commercial learning plans, cross-functional learning etc.).
- Partner with HR Business Partners, hiring managers and functional leads to ensure onboarding content remains current, relevant and aligned to role expectations.
- Track onboarding completion and engagement, escalating risks (e.g. overdue learning) and recommending improvements to strengthen consistency and learning experience.
L&D systems coordination and administration
- Provide day-to-day coordination and administration of key L&D systems, including Betterworks, Compass and Go1 by building a deep expertise in these systems.
- Support user access, course enrolment/assignments (where applicable), learning pathways and troubleshooting.
- Maintain systems and reporting data quality to ensure learning activity is accurately recorded and measurable.
Further key responsibilities
- Reporting and insight
- Vendor Coordination
- Continuous Improvement
- Support and partnerships across the business
Qualifications
- Experience in an L&D Coordination, administration or similar program coordination role.
- Demonstrated ownership of reporting and the ability to produce concise, clear and accurate stakeholder updates (e.g. completion rates, participation etc.)
- Experience coordinating external or third-party vendors
- Strong organisational skills and attention to detail; able to manage multiple workstreams and deadlines simultaneously
- Strong written and verbal communication skills; confident coordinating across functions and time zones.
- Demonstrated ability to learn software systems to an expert level.
- High level of discretion when handling employee data.
- Experience supporting onboarding programs and/or administering compliance training and supporting audit-ready reporting.
- Familiarity with Betterworks, Compass or Go1 would be highly beneficial.
Benefits
We offer our employees a comprehensive benefits package that focuses on what matters to you – health and well-being, personal finances, professional development, and a healthy work/life balance:
- Private health insurance plus enhanced dental and optical cover
- Generous pension scheme
- Annual bonus and salary review
- 25 days paid holiday + bank holidays
- Group income protection
- Life assurance coverage at 4x base salary
- Electric car scheme
