HR Business Partner, Product

International SOS • London, England, United Kingdom • 2d ago

About the role

We are looking for a dynamic and commercially minded HR Business Partner to support our Product & Technology function in Chiswick, West London. In this role, you will partner closely with leadership to understand business priorities and translate them into impactful people solutions that drive performance and growth.

You will be working closely with senior leaders to translate business priorities into an effective people strategy, and combine strategic advisory and hands-on delivery across workforce planning, talent acquisition, performance management, vendor and contract management, employee relations, and organisational development.

This is an excellent opportunity for a seasoned HR Business Partner to collaborate with regional leaders in a global environment, and deliver consistent, high impact programmes, that enhance employee experience, develop leadership capability and drive business performance.

Key responsibilities

Internal Employees

Partner with Product & Technology leaders to deliver a business-aligned people strategy
Advise managers on performance, development, and employee relations
Lead performance management processes, including goal setting, reviews, and development planning.
Drive succession planning and career development to build strong talent pipelines.
Support delivery of core HR programmes (workforce planning, talent acquisition, engagement, L&D, compensation).
Provide guidance on compensation to attract and retain high-performing talent.
Coach leaders to build high-performing, inclusive teams and strong organisational culture.
Use HR data and metrics to improve decision-making and service delivery.
Continuously enhance HR processes, systems, and programmes.
Identify and implement training and development initiatives.
Foster positive employee relations through proactive engagement and early issue resolution.
Ensure clear and effective employee communication across the organisation.

Vendor Management

Manage vendor-led onboarding programmes to deliver a strong contractor experience and enhance employer brand.
Establish and maintain high-quality contractor practices aligned with legal requirements and company values.
Oversee contractor workforce (c.150), ensuring effective reporting, cost control, and alignment with business needs.
Partner with Finance to manage contractor budgets and support cost-effective workforce decisions.
Collaborate with senior HR stakeholders globally to deliver the wider HR strategy and contribute to key projects

About you

Extensive experience as an HRBP - with HR generalist knowledge and supporting an HR function with senior level roles. Experience supporting a product/commercial function is preferred.
A track record of managing projects in multiple countries, driving change management.
Proven hands-on capabilities in employee/industrial relations and employment law/practices.
Cultural agility to manage a diverse workforce and multiple vendors.
Superb networking skills, ability to co-operate within a demanding and transformational team at all levels.
Adaptable and comfortable in a dynamic, fast changing, complex, unstructured and flat environment and hierarchy.
Results driven, with a high passion for people, drive and motivation.
Excellent analytical problem solving and decision making.
Ability to work under pressure and manage stress and deadlines proposing reasonable solutions.
Strong customer service inclination, skills and capacity to influence.
Proficient using MS Office Suite
Project Management skills
Commercial acumen.

Benefits

Competitive salary
Warm, supportive, and open company culture
An opportunity to learn and develop in a global environment
Hybrid Working: 3 days in the office
Birthday holiday and option to purchase additional annual leave
Comprehensive Benefits Package: Private Pension, Private Medical Insurance, Life Assurance and more

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