Role purpose
To provide professional and comprehensive HR advice, support and administration across the full range of HR activities
- Be the first point of contact for a manager cluster for general people queries and advice across the entire employee lifecycle;
- Work closely with line managers, providing advice and guidance on the implementation of all HR policies and procedures (e.g. attendance, performance management);
- Take ownership, under the guidance of the Head of People of a caseload of HR cases (e.g. absence, performance, conduct, investigations) providing guidance and support to managers to ensure timely resolution in line with policies and procedures;
- Coach and support managers on adopting good HR practice by offering effective HR advice through the interpretation of current employment & case law, best practice and organisation’s policies;
- Supported by the HR Coordinator, oversee and administer the recruitment process, under the direction of the Head of People, to a high-quality standard within agreed timescales. This includes working with managers to draft documents, and attending interviews, providing feedback and ensuring pre-employment checks are progressed;
- Ensure appropriate checks are carried out on all staff, contractors and other relevant workers in line with statutory safeguarding guidance. This will include maintaining appropriate records of checks carried out, escalating any issues that come to light;
- Educating and advising managers to help raise the quality of local on-boarding to ensure the new starter experience is seamless, high quality and in line with organisational policies;
- Support the Head of People with the policy drafting process ensuring effective documentation management and version control measures are implemented. Proactively taking steps to ensuring that HR policies are updated;
- Understand and manage a number of HR processes including performance reviews, absence management, staff exit process, new starter on-boarding etc. ensuring processes are followed, timely and effective;
- Liaise with recruitment agencies to ensure adequate and appropriate temporary cover as and when required;
- Maintain and update internal HR systems, databases and spreadsheets (e.g. case work tracker) with appropriate information – keeping all files, systems and paperwork up to date in line with organisational procedures and GDPR requirements;
- Ensure that the HR system is adjusted for new starters, leavers or other contract changes, accurately inputting data into the system so that employee details are correctly set up and calculated;
- To attend and participate in job evaluation activities / panels to allocate a pay grade to roles;
- Coordinate the provision of accurate, timely and appropriate management information to support decision-making and service effectiveness. This includes producing regular monthly and annual reports to support college processes;
- Assist in the delivery of a quality, creative, proactive and cost effective payroll service. Supporting with the collation and completion of payroll-related tasks in line with deadlines;
- CIPD L3 qualification or equivalent relevant experience (and the willingness and ability to attain this)
- Recent experience of working in a HR or employee relations setting which involves advising managers on all HR issues;
- Experience of handling complex employee relations issues e.g. Grievance, Disciplinary etc., including carrying out investigations;
