We're hiring a Senior HR Advisor to join a fast-paced, nationwide organisation on a 12-month maternity cover. This is a hands-on role leading on employee relations and HR operations in a lean team.
Client Details
Our client is a well-established, family-run organisation operating nationally with a strong presence across retail and distribution environments. With a workforce of over 2,000 employees and a network of sites across the UK, they pride themselves on long employee tenure, community focus, and a people-first culture.
Description
- Manage a shared HR and Payroll inbox, triaging and resolving high-volume queries
- Lead on employee relations cases including grievances and disciplinaries
- Support regional managers across multiple sites nationwide
- Provide practical HR advice in a fast-paced retail/operational setting
- Own HR processes end-to-end with minimal supervision
- Support skilled worker visa and right-to-work compliance
- Assist with payroll queries and liaise with offshore teams
- Deliver HR inductions and support onboarding processes
- Identify and address recurring people issues (e.g. communication gaps)
- Contribute to HR projects and organisational change initiatives
Profile
A successful Senior HR Advisor should have:
- Proven experience in a hands-on HR Advisor or Senior HR role
- Strong employee relations experience (grievances, investigations, hearings)
- Confident working independently in a lean HR structure and taking ownership
- Experience supporting operational, retail, or warehouse environments
- Comfortable managing high volumes of queries and competing priorities
- Strong communicator, able to engage diverse and multilingual teams
- Knowledge of UK employment law and HR best practice
- Experience with visa sponsorship or compliance (desirable)
- Basic payroll knowledge or exposure
- CIPD qualification or equivalent experience preferred
Job Offer
- 12-month FTC with potential to go permanent
- Hybrid working (3 days on-site in Croydon)
- On-site parking
- 20 days annual leave (pro rata)
- Statutory pension
- Employee discount scheme
This is a fantastic opportunity for an experienced Senior HR Advisor to make a meaningful impact in the retail industry. If you are based in or near Croydon and are looking for your next challenge, we encourage you to apply today!
