As the Executive Director, EMEA HRBA Lead for Functions is a senior HR leader and strategic partner responsible for driving the EMEA people agenda and enabling business success through innovative, data-driven, and future-ready HR solutions. This role partners with senior leaders across Finance, Compliance, Legal, Risk, Corporate Communications, Audit, Strategy, CAO, Government Relations, and Human Resources, supporting a large, multi-country employee population across EMEA.
Reporting to the Global Head of Human Resources for Functions you will help shape and execute talent strategy, workforce planning, and employee experience priorities across a complex, highly matrixed organization. You will anticipate workforce needs, champion change, and lead adoption of HR products, digital solutions, and emerging technologies (including AI and automation) to improve outcomes and enhance the end-to-end employee experience.
Job responsibilities
Strategic partnership & workforce planning
- Partner with EMEA and global senior leaders to co-create and execute the talent strategy aligned to business goals and regional priorities.
- Lead workforce planning, talent forecasting, and scenario modeling, using data and analytics to anticipate impacts of business strategy shifts and proactively address talent needs.
- Advise on organizational design, restructuring, and change initiatives to enable a future-ready organization.
Talent & leadership development
- Drive the performance and talent management cycle, including succession planning, leadership development, and skills transformation.
- Provide coaching and advisory support to senior leaders and managers; proactively identify leadership and capability gaps.
- Leverage data and insights to strengthen internal mobility, development pathways, and leadership pipeline outcomes.
HR product, technology & innovation
- Lead the adoption and implementation of HR products, digital solutions, and technology-enabled processes across EMEA for Functions.
- Champion the integration of AI and automation to optimize HR service delivery, improve decision-making, and enhance employee experience.
- Partner with HR subject matter experts and control partners to deploy and scale solutions, continuously improving effectiveness and efficiency.
Data analytics & insights
- Interpret workforce metrics, identify trends, and develop actionable recommendations; translate insights into clear “data stories” that influence decisions.
- Model impact where relevant (e.g., outcomes, adoption, effectiveness) to support evidence-based prioritization of people interventions.
- Serve as a regional connector of people insights, elevating themes and recommendations into global strategy discussions.
Employee experience & culture
- Orchestrate holistic employee experience priorities, blending digital and in-person approaches to strengthen engagement, belonging, and performance.
- Monitor sentiment through continuous feedback mechanisms (e.g., pulse surveys) and partner with leaders on targeted action planning.
HR operations, risk management & governance
- Partner with Employee Relations and HR Legal on complex, time-sensitive employee matters.
- Ensure alignment with local regulatory and governance expectations; embed risk-and-controls considerations into key people decisions and processes.
- Lead or sponsor cross-functional initiatives to improve controls, simplify processes, and strengthen operational resilience.
Stakeholder management, business partnership & communication
Team leadership & development
Required qualifications, capabilities, and skills
- Extensive experience of progressive Human Resources in a large-scale, complex organization, including experience advising senior leaders.
- Proven ability to operate in a highly matrixed, multi-country environment and influence employee-related decision-making.
- Experience leading change initiatives across multiple stakeholders (e.g., org change, process improvement, implementation).
- Strong analytical and critical thinking skills; ability to use workforce data to identify trends and drive action.
- Exceptional relationship management, communication, and presentation skills.
- Demonstrated people leadership experience and ability to build and develop high-performing teams.
- Proficiency with core productivity tools (e.g., Excel, PowerPoint).
Preferred qualifications, capabilities, and skills
- Experience with digital HR tools, technology-enabled HR processes, and/or AI-enabled ways of working.
- Strong program/project leadership skills with ability to manage multiple priorities and drive measurable outcomes.
- Experience partnering on regulatory or governance-related people topics in a controlled environment.
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our
FAQs for more information about requesting an accommodation.
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
Human Resources plays a critical role in driving the employee experience, shaping the firm’s culture and building a diverse and inclusive workforce. We are a strategic partner to the business — working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.
