HR Advisor

ST James Facilities • City of Westminster, England, United Kingdom • 1w ago

Overall Purpose

The HR Advisor will provide efficient and effective HR service, delivering operational support to the People team and Managers through the provision of advice, guidance and support, including advising and coaching line managers on the interpretation of policy and legislation in the context of their responsibilities when managing their staff, as well as assisting with a variety of challenging, generalist HR work aimed at supporting the business to achieve effective organisational performance through their people.

Duties and Responsibilities

Create and maintain a sound working relationship with colleagues, the management/operations team and across the Company as a whole
Liaising with other departments and with Company Clients as and when needed
Working with the HR team to advise on the Company’s HR policies and procedures and providing guidance where necessary
Support the HR team in developing the HR Department within the organisation
Responding to various queries from managers and employees, and from other agencies or teams/departments
Using data collected through various tools to contribute to the success of the organisation and people objectives

Recruitment and Selection

Providing guidance and support on writing job descriptions and person specifications when needed
Provide guidance and support with advert writing as and when needed to ensure compliance with the employment legislation
Support with carrying out reference checks
Prepare Head Office and Operational conditional job offer letters, contracts of employment and variations to Contracts of Employment (updating contract of employment issuing tracker)
Attending the Company Induction and presenting on HR areas and activities for example (non-exhaustive) policies/procedures such as the Equality, Diversity & Inclusion, Harassment, Disciplinary and Grievance and Code of Conduct
Probationary period monitoring; advising Managers with probationary performance reviews (interim, end of), advising on issuing of applicable letters

Right to Work and DBS (CRB) Checks

Monitor and action employee’s Visa/Work Permits on a regular basis using the applicable HR tracker
Carrying out Home Office checks where applicable

Security Industry Authority (SIA)

Overseeing the FADV vetting process. Inputting vetting information onto the system. Keep regular checks on the FADV vetting process to ensure the vetting files are complete.
Keeping abreast of SIA changes (such as the SIA portal in 2016), advising the business on the changes for business planning and training staff where appropriate

Leavers Process

Administration of the leaver’s process from acknowledging resignation(s), working out deductions, sending out the letter advising of deductions and enclosing the exit interview form
Updating Payroll with leaver details, updating the St James HR self-service system with the leavers date
Completing exit interviews with all leavers and inputting data into the tracking spreadsheet

Employee Relations (ER)

Conducting ER meetings for example investigation meetings, grievance hearings, client removal meetings etc where needed to by the Company. Advising on ER casework such as absence management, probationary reviews, poor performance, maternity, paternity, adoption, shared parental leave, flexible working, and assisting where needed with any relevant paperwork/administration and if needed attending meetings
Where necessary attending site to either support Operations carrying out TUPE in and TUPE out consultation meetings or to carry these out
Processing where applicable relevant ER related letters and any necessary administration (investigation, disciplinary, grievance, performance, redundancy, absence management, TUPE, Client Removal etc)
Compiling and dispatching ER packs where necessary (such as disciplinary invite packs)
On request support the HR Manager on Employment Tribunal (ET) cases (EC claims, writing of the ET3, compilation of the ET bundle, witness statements, attending full hearings etc)
Processing AWOL letters (unauthorised absence) letters
Advising managers on the importance of audit trails (evidence collating)
Assisting with any necessary administration such as salary increase letters / discretionary bonus letters

Training

Coordinate training sessions as and when needed
Supporting the business to design, deliver and implement various e-learning courses, work with NVQ suppliers to roll out various NVQ programmes to support continued learning etc

Statistical Information

Produce and submit reports on general HR activities
Compiling new starter’s statistics for the Starters and Leavers monthly report (part of monthly SMT report). Stats include: the number of interviews, number of new starters, areas they are employed for, numbers of offers made)
Compiling leaver statistics for the Starters and Leavers monthly report (part of monthly SMT report) Recording their names, end date, Contract Manager, reason for leaving and hyperlinking the Exit Interview Forms to Monthly Figures Spreadsheet
Compilation of HR stats for the SMT monthly report (for example: ET’s, TUPE, Redundancy and Restructures, Investigation, Disciplinary, Appeals, Grievances, Client Removals, Absence etc)
Ethnicity and diversity statistics as the organisation grows
Carrying out Exit interview interviews (where applicable) and compiling data analysis to support retention strategies
Maintaining statistical information including accuracy of information. Providing HR stats for tender information etc
Provide and carry out analysis of statistical data on all HR metrics using the HRMS and other tools, to help inform people management approaches and initiatives. Including reporting on the gender pay gap and associated action plan and tracking the completion of probation, performance review and one to one meetings.

Employment Law

Good knowledge of the Equality Act 2010, Employment Rights Act 1996 and other Acts that are relevant to the role and industry
Attending employment law seminars, reading websites such as the ACAS website
Seeking advice from HR Manager and Directors on employment legislation and best practice

General Tasks

Monitoring HR metrics, recruitment turnover and retention rates
Managing staff relationships
Delivering a range of HR advice, support activities and services in line with agreed standards, given tight timeframes and the need to maintain accuracy and attention to detail
Manage the HR Assistant to ensure a high level of quality and efficiency in their daily work, ensuring accuracy and attention to detail as well as a positive customer service experience is provided at all times
Work with HR Manager to develop and promote our employer brand, raising awareness of our positive culture and our commitment to developing our people
Contribute as required to regulatory compliance and engage with other processes including business continuity, risk management and the internal audit process
Assist with various strategic HR initiatives and projects (e.g. equality, diversity and inclusion projects and wellbeing) including drafting reports, gathering and sharing information/resources and making recommendations to the HR Manager
Any other duties as deemed necessary to support the building of HR Department within the business

HR Competencies (Skills)

General employment law knowledge
Understanding the employee life cycle
Experience of dealing with senior and sometimes challenging individuals
Liaising and Networking
Decision-making, processes and outcomes
Influencing and negotiating skills
Organisational and planning
Effective problem-solving skills and analytical skills
Strong communication skills, both written and verbal
Teamwork, motivation and self-development

Experience/Knowledge

Intermediate Microsoft Office knowledge: Word, Excel, PowerPoint, Email – essential
Previous exposure to a high pressure environment - essential
Knowledge of BS7858 security standards (recruitment, vetting, SIA) – essential
Previous operational experience – desirable
Previous Advisory experience - desirable

Personal Attributes