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Deloitte is a global leader in professional services and each year we hire over 7,000 talented people into our UK firm so that our people can fulfil the firm's purpose; to make an impact that matters for our colleagues, our clients and for society.
You and your teams will work collaboratively across the Talent Acquisition delivery and CoE teams to develop and deliver the hiring strategies that create access for the business to the very best talent in the marketplace to maintain Deloitte competitive advantage and contribute towards revenue growth. This role has a direct impact on the firm’s talent acquisition ability and therefore the success, competitive advantage, and profitability of the firm.
The Talent Acquisition Centre of Expertise is integral to our recruitment team. Our purpose is to develop the strategic Talent Acquisition vision, tools, infrastructure, and approach to deliver a best in-class candidate experience, defining the policies, operational approaches, assessment and selection strategy and recruitment marketing activities to engage and hire key talent in the marketplace to meet the firm’s hiring needs.
In this role you will have the opportunity to positively impact the experience of candidates, hiring managers and recruiters across the firm.
Connect to your career at Deloitte
Deloitte drives progress. Using our vast range of expertise, which covers audit, risk advisory, and consulting services across tax, legal, business, technology, and corporate finance, we help our clients’ become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.
What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.
Connect to your opportunity
As UK Head of Talent Acquisition Centre of Expertise, you will be a core member of the senior Talent Acquisition Leadership team, actively shaping the strategic vision, purpose, and direction of the wider Talent Acquisition Function for circa 160+ people comprising Deloitte and RPO resources.
You will lead the Centre of Expertise function within Talent Acquisition made up of four teams of Talent Acquisition subject matter experts comprised of; Experience & Enabling Technology; Attraction & Recruitment Marketing, Assessment & Selection and Talent Acquisition Operations. The total team size is circa 18 people.
1.Experience & Enabling Technology:
You will be accountable for Deloitte’s Experience & Enabling Technology team.Responsible for the design and execution of activities tailored to pursue efficiencies, enhance automation and the ultimately improve the experience of the candidate, hiring manager and recruiter. This teams’ responsibilities include developing and leading on the technology strategy and future technology requirement definition and roadmap for Talent Acquisition, including the evolution of AI enablement and implementation of technology systems. This team drive’s innovation and adoption, collaborating closely with colleagues across Enabling Functions including the Agile Management Office, ITS, QRS and Data Privacy Office. Additionally, this team leads the development and execution of the Data & Analytics strategy, advancing the reporting and analytics approaches to drive business insights. This encompasses the implementation of analytic enabling technologies, ensuring data quality, governance, and compliance.
2.Attraction & Recruitment Marketing:
You will be accountable for Deloitte’s Attraction & Recruitment Marketing team. Collaborating with the recruitment delivery teams to understand the recruitment demand and unique skill requirements and using this to strategize, plan, design and execute multi-channel / environment marketing campaigns and sourcing related activities to audiences so that Deloitte can attract external talent and communicate its proposition internally. Working with third party agencies to deliver compelling campaigns which communicate our Employee Value Proposition and deliver significant return on investment. The team works closely with the TA Business Partnbers, Early Careers, Professional Talent Acquisition and Executive Hiring Teams, Clients & Markets Branding team and other teams within the CoE.
3.Assessment & Selection:
You will be accountable for Deloitte’s Assessment & Selection team. Working with our UK Business leadership teams, Talent / Learning and Global Community of Practice, define the assessment approach, strategy, tools and frameworks for the UK member firm defining what will be assessed and how. The team implements best practice assessment techniques aligned to Deloitte Leadership and Capability frameworks. This enables hiring managers to understand and action their responsibilities so that our candidates can perform at their best.
4.Talent Acquisition Operations:
You will be accountable for Deloitte’s Talent Acquisition Operations team. This central team is responsible for owning key controls and processes to ensure that Delivery teams have the tools they need to enable recruitment activity. This includes: Ensuring TA meets the objectives of projects, are delivered to time and within budget; Regular budget tracking and supporting with reforecasting; Risk management and mitigation tracking; Management of suppliers, contracts, performance, and ROI and benefits tracking.
Responsibilities:
Operationalising our strategy:
·Ensure development of a joined up strategy for each of the CoE areas. Contribute to developing the overall TA strategy setting out the vision and direction and regularly prioritising initiatives
·Responsible for execution of the strategy and act as key decision maker and point of escalation
·Ensure Talent Acquisition strategy, progress against plans and updates are understood throughout the year and communicated back across the Talent Acquisition Leadership Team
·Anticipate market trends to drive leading edge thinking to develop and deliver innovative solutions to differentiate Deloitte in the employment market
·Accountable for progressing the firms thinking by utilising analytical evidence and insights
·Gather market knowledge around competitor activity and industry trends, and share this information appropriately
·Provide guidance and advice on key issues relating to Talent Acquisition issues to support senior leaders throughout the firm
·Take the lead in scenarios of complexity, navigating these using influencing skills, often in ambiguous and changing situations
·Review and scan ways of working and operating models making and implementing recommendations
·Negotiate and own supplier relationships and commercial models
·Provide analysis and recommended actions to complex problems, ensuring solutions are practical, sustainable and maximise benefit for Deloitte
·Anticipate risks, ensuring mitigation plans are in place and controls and processes are continuously improved
·Function wide budget responsibilities including management of the staff and managed spend related items, ensuring spend is within agreed budgets
Leading delivery excellence:
·Accountable for CoE strategic development, providing insight and direction for Talent Acquisition function in collaboration with senior leadership team
·Lead the CoE teams through development of investment cases for new programmes of activity
·Lead and support the CoE to maintain a robust methodology of project management, including discovery, design, implementation, and impact reporting to ensure programme of activity is visible across Talent Acquisition
·Act as a change champion to lead from the front, building support from senior stakeholders
·Champion key initiatives acting as a sponsor for internal programmes and major projects when required
Leadership & Team development:
·Take accountability for decision-making authority on firmwide matters relating to the Talent Acquisition CoE
·Accountable for a high-performance culture within the CoE, creating a sense of vision and shared purpose for the function, connecting with teams to energise, inspire and motivate
·Management of senior manager direct reports ensuring performance is optimised throughout the year, recognised, and rewarded appropriately and where necessary, underperformance is addressed
·Develop a diverse team of senior expertise across the CoE function who foster and promote a culture of inclusion and exceptional client service
·Development and coaching of senior management team to enhance capability, ensuring succession plans are in place for key roles and each team member has a career and development plan in place
·Development of leadership capabilities for senior manager direct reports using the Deloitte Leadership Framework
·Provide leadership direction on priorities to senior management team in uncertain and complex scenarios
·Capacity management of the team to allow workloads & capacity levels to be effectively managed, with resource being appropriately aligned to capability areas
·Ensure that the CoE team maintains a healthy sense of wellbeing, by role modelling the Deloitte leadership behaviours
·Proactively engage with talent both internally and externally to ensure that talent standards are high
Nurturing strong relationships:
·Act as key point of contact for Director of Talent Acquisition for the CoE, supporting in the response of Talent Acquisition updates to the UK Business Executive and leadership teams when required
·Deputise for Director of Talent Acquisition, assuming responsibilities to ensure business continuity
·Visible to external market offering thought leadership, acting as a Brand Ambassador whilst representing Deloitte with relevant external thought leadership, market trend and insight activities including PR enquiries, speaking at conferences, as a panellist
Connect to your skills and professional experience
·Significant Talent Acquisition experience on change initiatives and building investment cases which support business strategy and hiring demand requirements
·Passionate about driving continuous improvement and delivering an outstanding service to all customers of the Talent Acquisition service
·Proven experience as an accountable Talent Acquisition Lead, creating and implementing Talent Acquisition strategies within highly matrixed and complex organisations, building strong relationships with a broad range of senior stakeholders, and creating a sense of followership with delivery teams and colleagues
·Significant Talent Acquisition technical knowledge, ideally; understanding of HR and recruitment technology, assessment methodology and employer brand marketing across all types of hiring from early careers, experienced (specialist), contractors talent to c-suite hiring
·Demonstrable people leadership and development capability, of large multisite teams, leading leaders of other teams and managing underperformance
·Able to develop a team culture centred around trust, high standards, strong competence and high-performance ensuring individuals are recognised and rewarded appropriately
·Proven experience with large-scale Talent Acquisition transformation programmes within a large, complex and evolving organisation
·Experience of implementing continuous improvement plans that drive consistency of approach and evolve the service quality
·Strong influencer – adaptive influencing style to develop business case and narrative to gain buy in to initiatives and drive impact in complex environments
·Strong commercial acumen – strong commercial awareness coupled with the ability to develop and deliver strong commercial relationships for Deloitte.Focused on the ROI. Budget management. Good negotiation skills
·Operational excellence – focused on achieving the best outcomes and delivering the best service to candidates and business stakeholders via operational excellence, and a passion for process improvements and optimising ways of working to ensure we deliver operational excellence in all the work of the team.
·Strong market awareness and connectivity, leveraging best practice ideas and concepts
Location: Location is flexible, however there would be a requirement for the role holder to be able to travel to London when required.
Work pattern: This is a permanent contract opportunity and can be worked on a full-time basis.
Connect to your business - Enabling Functions
Collaboration is central to everything we do at Deloitte. Bringing your individual skills and experience, and sharing your specialist knowledge, is how you’ll make a far-reaching impact. Come join us.
Personal independence
Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request
Connect with your colleagues
"The amount of investment in me in terms of training and development has been incredible - it has undoubtedly helped me to progress my career." - Jim, Enabling Functions
Our hybrid working policy
You’ll be based in either London, Scotland, Cardiff, Manchester, Birmingham, Leedswith hybrid working. Our hybrid model enables our people to collaborate, connect and innovate in both a virtual and physical capacity.
At Deloitte we understand the importance of balancing your career alongside your home life.That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.
Our commitment to you
Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.
We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.
Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.
Connect to your next step
A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.
Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers.
