ER Advisor
EC2V, London (Hybrid Working) PAYE: £26.02 - £28.98 per hour Umbrella: £34.00 - £37.93 per hour Immediate Start Required Temporary Assignment until at least 31 March 2027, with potential extension
Reed is recruiting on behalf of a London Local Authority for an experienced ER Advisor (Project) to join a high-profile HR project team. This is an excellent opportunity for an Employee Relations professional with strong project management and data management experience to play a key role in supporting a large-scale organisational review programme.
The successful candidate will work closely with the ER Project Lead, supporting the right to review (appeal) process while ensuring all cases are managed efficiently, accurately, and in line with policy and procedure.
Key Responsibilities
- Support the ER Project Lead throughout the right to review (appeal) process.
- Review appeals received and assessed eligibility against established criteria.
- Coordinate appeal hearings and arrange meetings for review panels.
- Manage and maintain all documentation associated with appeal cases.
- Provide administrative and advisory support to appeal panels.
- Draft outcome letters and communicate decisions to employees.
- Act as a first point of contact for advice relating to the right to review process.
- Maintain detailed case logs to support case tracking, reporting, and project management.
- Assist HR colleagues with understanding the Hay Job Evaluation process.
- Support additional employee relations casework linked to the project, including grievances and related matters.
- Analyse and manage HR data to support project delivery and reporting requirements.
Essential Experience
- Significant Employee Relations experience within a large and complex organisation.
- Previous experience supporting HR projects or change programmes.
- Strong project management and coordination experience.
- Experience managing large volumes of case data and maintaining accurate records.
- Experience dealing with employees and managers at all levels, including senior leadership teams.
- Knowledge and practical experience of the Hay Job Evaluation process.
- Experience building effective relationships with a wide range of stakeholders.
- Experience working collaboratively with Trade Unions.
- Proven track record of delivering HR generalist and ER advice in a multi-disciplinary environment.
- Local Authority or Public Sector experience is highly desirable.
Skills & Knowledge
- Excellent written and verbal communication skills.
- Strong organisational and administrative abilities.
- Ability to work independently and use initiative.
- Confident influencing and advising managers on complex employee relations matters.
- Excellent stakeholder management skills.
- Strong negotiation and problem-solving abilities.
- Resilient and able to manage competing priorities within a fast-paced environment.
- Highly professional with excellent levels of integrity and confidentiality.
- Strong customer focus and commitment to service excellence.
- Collaborative and supportive team player.
To be considered, you must be available to start immediately and possess substantial Employee Relations experience alongside strong project coordination and data management skills.
