LMS Coordinator
Contract: full-time, permanentLocation: Crewe (3 days onsite, 2 days WFH)Hours: Mon - Fri, 9-5 (with some flexibility)Salary: £35,000 - £40,000 per annumInterview: 2 stages - 1 virtual, 1 face-to-face
Keywords: collaborative, supportive leadership, flexible working opportunities, dependable, inclusive, training opportunities
An exciting opportunity has arisen for a Learning Management System Coordinator to join a highly respected organisation based in Crewe, offering a competitive salary of £35K - £40K per annum. This role is perfect for someone who is passionate about supporting learning and development initiatives, thrives in an environment that values compassion, customer focus, and growth, and is eager to make a meaningful impact on the professional journey of others. The organisation is committed to promoting positive values and behaviours, ensuring every team member feels valued and supported. With flexible working opportunities and access to ongoing training, you will be empowered to develop your skills while contributing to a culture built on care, collaboration, and shared success.
What you'll do:
As a Learning Management System Cooordinator based in Crewe, you will play a pivotal role in shaping the digital learning landscape for the organisation. Your daily activities will centre around supporting colleagues at every stage of their learning journey-whether it's helping them navigate the LMS platform or collaborating with teams to create engaging content. You'll be instrumental in driving participation in e-learning programmes by facilitating onboarding sessions, monitoring system performance, and recommending improvements based on user feedback. By championing company values such as customer focus and always being caring, you will ensure that every interaction reflects the organisation's commitment to nurturing talent. Your ability to work collaboratively across departments will be key to fostering an environment where everyone feels empowered to learn and grow.
- Coordinate the day-to-day operations of the Learning Management System (LMS), ensuring seamless user experiences for all employees across the organisation.
- Support colleagues by providing guidance on LMS usage, troubleshooting issues promptly, and maintaining clear communication channels for feedback and improvement.
- Collaborate with internal stakeholders to design, implement, and update online learning modules that align with organisational goals and values.
- Monitor system performance, generate regular reports on engagement metrics, and recommend enhancements to optimise learning outcomes.
- Facilitate onboarding processes for new users by delivering training sessions and creating accessible resources that foster understanding and confidence.
- Ensure compliance with data protection policies by managing user information securely within the LMS environment.
- Work closely with external vendors or technical teams to resolve system-related challenges efficiently while maintaining high standards of service delivery.
- Champion company values by modelling caring behaviours in all interactions with learners, managers, and partners.
- Contribute to the continuous improvement of learning programmes by gathering feedback from users and sharing insights with management.
What you bring:
Your background as a Learning Management System Coordinator will demonstrate your capacity for building strong relationships across teams while supporting digital learning initiatives. You will bring proven experience in managing LMS platforms alongside excellent communication skills that enable you to connect with users at all levels. Your organisational strengths will allow you to balance competing priorities without compromising quality or accuracy. A collaborative mindset is essential; you'll thrive when sharing knowledge with others or working together on new projects. Familiarity with reporting tools will help you analyse engagement data effectively so you can contribute valuable insights into programme improvements. Above all else, your commitment to inclusivity ensures every learner feels welcome-making you an indispensable part of this caring community.
- Demonstrated experience managing or coordinating Learning Management Systems within a medium or large organisation.
- Excellent interpersonal skills with a proven ability to communicate clearly, empathetically, and effectively across diverse teams.
- Strong organisational abilities enabling you to manage multiple tasks simultaneously while maintaining attention to detail.
- A collaborative approach that supports knowledge sharing and teamwork throughout all levels of the business.
- Proficiency in generating reports from LMS platforms and interpreting data to inform decision-making processes.
- Commitment to upholding data protection standards when handling sensitive user information within digital systems.
- Experience designing or updating online learning modules using authoring tools or similar technologies is highly desirable.
- Ability to deliver engaging training sessions both virtually and face-to-face for users with varying levels of technical expertise.
What sets this company apart:
This organisation stands out for its unwavering dedication to fostering an environment where every individual feels supported, valued, and empowered. Their core values-customer focus, always being caring, growth orientation, leading the way forward, and making things happen-are not just words but guiding principles reflected in everyday actions. Employees benefit from flexible working opportunities that accommodate personal needs while encouraging professional development through comprehensive training programmes. The workplace culture is built on mutual respect, empathy, and collaboration; leaders are approachable and genuinely invested in helping each team member succeed.
What's next:
If you are ready to take the next step in your career as a Learning Management System Coordinator-and want to make a real difference-this is your chance!
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
