Location: Dagenham (Hybrid)Salary: £50,000 per annumContract: 12-month Fixed Term ContractHours: Full-time
We are seeking an experienced and proactive HR Business Partner on a12-month fixed-term contract. Reporting to the Associate Director of HR, this role will deliver a high-quality, solutions-focused HR service across one or more of our business units, including BDMS (repairs & maintenance), BDTP (corporate services), BDT, and BDCC (schools, cleaning & catering).
Acting as a trusted adviser, you will partner with managers to resolve complex employee relations matters, support organisational change, and drive best-practice, legally compliant people management. You will play a key role in shaping a positive, high-performing culture built on fairness, consistency, and trust.
Key Responsibilities
- Partner with leaders and managers to proactively identify, assess and resolve HR and ER issues, ensuring fair, consistent, and legally compliant outcomes.
- Translate business priorities and legislative changes into practical workforce solutions.
- Provide high-quality, timely advice on complex casework including conduct, capability, attendance, grievance and performance.
- Build strong, collaborative relationships with managers and trade unions, improving communication, engagement and workplace culture.
- Support and lead organisational change initiatives including restructures, redundancies, TUPE and service redesign.
- Lead HR projects and manage external partners such as legal advisers, OH providers and mediators.
- Own HR data reporting-maintaining accurate case records, analysing ER trends, and producing meaningful insights for decision-making.
- Champion the CIPHR system, ensuring accurate data and strong operational reporting.
- Drive continuous improvement of HR policies, processes and people management practices.
- Maintain up-to-date knowledge of employment law, contributing to policy development, guidance, and manager toolkits.
- Support delivery of targeted development and training to build manager capability.
- Carry out other duties consistent with the scope and level of the role.
Person Specification
Qualifications / Membership
- CIPD Level 5 or equivalent experience
- CIPD membership
Experience
- Significant experience partnering with managers, unions and external stakeholders to resolve complex ER matters.
- Proven track record of delivering a responsive, customer-focused HR service.
- Strong working knowledge of employment law, terms and conditions, contracts and policy interpretation.
- Experience managing high-volume HR/ER caseloads with fair, consistent and legally compliant outcomes.
- Experience working in unionised environments, including consultation and dispute resolution.
- Demonstrated capability supporting restructures, redundancy processes and TUPE transfers.
- Skilled in analysing HR data, identifying trends and producing clear workforce insights.
- Proven experience developing and implementing HR and ER policies.
- Experience coaching managers to build capability and confidence in people management.
Skills & Abilities
- Ability to work autonomously, exercising sound judgement and assessing risk effectively.
- Excellent organisation and time-management skills with the ability to prioritise complex casework.
- High attention to detail and accuracy in documentation and reporting.
- Strong analytical skills with the ability to evaluate issues and determine appropriate actions.
- Skilled in managing conflict and sensitive situations with professionalism.
- Excellent written and verbal communication skills.
- Strong project management capability.
- Effective coaching and influencing skills.
- Creative problem solver with a solution-focused approach.
- Strong IT literacy with HR system experience (CIPHR desirable).
- Commitment to equality, diversity, inclusion and anti-discriminatory practice.
- Ability to work collaboratively as part of a multidisciplinary People & Culture team.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
