We are partnering with a well-established, multi-site business with the QSR industry to recruit an experienced HR Manager for a high-impact, operationally focused role. The business operates a large portfolio of sites across England and Wales and is entering an exciting phase of continued growth.
This is an excellent opportunity for a confident HR professional with strong generalist experience to join a fast-paced organisation and work closely with senior leadership.
The Role
Reporting directly to the Managing Director, the HR Manager will act as a trusted advisor to Operations, leading on employee relations while supporting wider people initiatives across the business. You will manage a small HR team and work closely with Payroll and senior operational stakeholders.
Key Responsibilities
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Provide day-to-day employee relations advice to managers and senior stakeholders
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Lead and support disciplinary, grievance and suspension cases, including investigations, hearings and documentation
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Manage redundancy processes, including consultations, communications and redundancy calculations
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Oversee settlement agreements and employment tribunal preparation
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Advise on sickness, capability and disability-related matters, including reasonable adjustments and risk assessments
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Provide guidance on right-to-work documentation and support internal audits
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Liaise with Immigration Enforcement where required
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Produce employment and immigration law updates for the business
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Support Gender Pay Gap reporting communications and data collation
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Lead HR projects focused on employee engagement, retention and operational improvements
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Deliver HR training and workshops to managers and operational teams across the UK
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Line manage and develop two junior HR team members
About You
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Proven HR experience within QSR industry/ hospitality
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Strong working knowledge of UK employment law
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Confident managing complex and sensitive ER cases end to end
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Excellent written and verbal communication skills
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Organised, detail-oriented and commercially minded
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Able to build strong relationships with department leaders
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Comfortable presenting and training large groups
Working Arrangements
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Primarily office-based in Maidenhead, with hybrid working available (3 days office based)
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Occasional UK travel to support operational teams and training
What’s on Offer
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Salary of £55,000 – £60,000
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Hybrid working
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High-visibility role with direct exposure to senior leadership
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Opportunity to influence and shape HR practices in a growing hospitality business
