PURPOSE OF JOB:
The HR Business Partner is a key connection for Leaders, Managers and Employees supporting employee engagement and leadership through guidance on policy, process and accountability. Working at senior level with the Head of HR and C Suite on workforce planning, talent and succession using people analytics to support decision making.
This role will work closely with all team members of the wider HR function (Recruitment and L&D), Payroll and IT to ensure effective organisational change, gain stakeholder management and develop capability across the organisation.
KEY RESPONSIBILITIES:
• Supporting and guiding Managers and Leaders in their everyday work, ensuring they are familiar with and follow fair practices to provide employees with a psychologically safe workspace
• Workforce planning, including talent and succession management and working effectively with relevant team members on organisational change
• Help drive positive employee engagement through positive actions, people analytics and action plans. Managing delivery and follow up of Employee Engagement Surveys
• To support, lead or guide disciplinary & performance proceedings in line with the relevant policy
• Assisting with policies to ensure they are maintained in line with legislation and business needs.
• Working closely with GDPR & SOC, Legal and Compliance Teams where required
• Engaging with L&D on leadership capability and support programmes.
• To support the HR Team, encouraging development & growth through shared experiences and guidance.
INDIVIDUAL RESPONSIBILITIES:
Talent & Succession
• Working with the Head of HR, C Suite and Leaders to ensure that Talent and Succession planning and management is effective and planned.
• Engaging with the L&D Team on Coaching and leadership support
Absence and Return to Work Engagements
• Offering support and guidance for Managers handling long or short-term multiple absences as appropriate
• Supporting with return-to-work meetings for those who have been on long term leave
• Working with the H&S Officer and HR Officer to create a return-to-work plan for long term absentees or those who have long term medical concerns
Policy & Procedure
• Helping to create policy documents or updating procedures relating to the full life cycle of employment
• Assisting in the documentation of processes and assisting with testing HR System
• Supporting Managers in best practice
• Maintaining policy and process within the bounds of business needs and employment law
Employee Engagement & Feedback
• Supporting the HR Team with annual engagement survey (external Great Place to Work or similar)
• Creating pulse surveys & Engaging with HR and User Groups to build a plan for resolving issues and concerns
Incentives Engagement & Benefits Support
• Working with Directors to drive engagement around our incentive programmes
• Working with the CPO and Head of HR on Benefits programmes alongside Payroll
Disciplinary & Grievance Matters
• Engaging with Manager and Employee for Disciplinary Meetings or supporting the HR Officer in such matters
• Engaging directly with Employees on Grievance Hearings or supporting the HR Officer in such matters
• Facilitating Mediation where required
GDPR & Compliance
• Working with Legal and Compliance on matters that relate to GDPR & Assisting Legal with SAR requests
• Working with the HR Team to ensure that HR Data & Processes comply with Audit requirements
General HR Team Support
• Providing guidance and education to other team members and supporting Head of HR in strategy and direction for the team.
People Analytics
• Supporting organisational change and providing data to support effective business decisions
QUALIFICATIONS, EXPERIENCE, & SKILLS:
Educational Qualifications:
• English Language & Maths to O Level or above - Essential
• Psychology to A Level or Coaching Experience - Desirable
Professional Qualifications:
• CIPD L5 or above (or practical business experience in relevant areas)
• Mediation
Years of Experience
• 5 plus years of commercial experience (Similar industry advantageous) ESSENTIAL
CORE COMPETENCIES & SKILLS
• Excellent communication skills both written and oral – Coaching experience advantageous
• Previous use of Dayforce or similar HRIS essential
• Empathy / Listening Skills
• Strong understanding of business needs and HR policy application
• Experienced in Data Analytics
MEASURES & GOALS
OBJECTIVE MEASURE FREQUENCY
Communication & Engagement Engagement Survey Response Rates & Scores Ongoing
Guidance & Support of Leaders Coaching, Organisational Change, Talent Planning Ongoing
Data Analytics Regular useable data to support business decisions Ongoing
WIDER TEAM NETWORK
Internal • All Stakeholders and Employees
External • Wellbeing Providers, Employment Law Provider, ACAS, EAP & Engagement Support
