Introduction to the Department
The People Services department provides strategic and operational HR support, ensuring that our officers and staff are equipped, supported and empowered to deliver the best service to our communities.
Our People Services teams are committed to fostering a positive workplace culture, supporting the wellbeing and development of our people, and ensuring that workforce reflects the communities we serve.
About the Role
An exciting opportunity has arisen for a Human Resources Manager (Counter Terrorism Unit, Public Protection Unit and Regional Organised Crime Unit) to join our People Services function.
Our Force mission is to Prevent Harm, Protect People and Build Trust, and our people are central to achieving this. As a HR Manager, you will play an important role in bringing this mission to life. You will provide professional HR leadership, influence decision-making and develop people-focused solutions that enable our officers and staff to deliver the best possible service to communities across the West Midlands.
Working within a complex, fast-paced and high-performing Force, you will play a key role in shaping and delivering our people priorities. You will lead a team of experienced HR Advisors and HR Officers, provide professional HR advice and supporting senior leaders to make informed decisions that ensure our workforce is equipped to meet the demands of modern policing.
Key Responsibilities
- SLT & Portfolio Engagement: Build credible and effective relationships with senior stakeholders, advising, guiding and coaching them on all aspects of people management.
- People Management Advice: Provide expert advice and oversight on sensitive, complex and contentious HR matters, including attendance, performance, conduct and grievances. Evaluate and mitigate risks to support fair, consistent and legally compliant outcomes.
- Organisational Change: Support and influence complex organisational change, providing HR advice, constructive challenge and professional oversight to ensure change is managed effectively.
Workforce Planning: Work collaboratively with stakeholders on workforce planning, establishment management, deployment and resourcing, ensuring that current and future operational requirements are considered. - People Plans: Lead the development and delivery of portfolio people plans, identifying priorities relating to recruitment and retention, talent, wellbeing, employee engagement and DEI.
- Team Management: Lead, coach and develop a team of HR Advisors and HR Officers, promoting high standards of HR service delivery, accountability, continuous improvement and a positive team culture.
- Data-Driven Decision Making: Use workforce information, trends and performance data to identify emerging risks and opportunities and recommend evidence-based solutions.
Full Role Details
Click here to view the full details of the role, including the Essential Criteria, Desirable Criteria and any educational requirements for the role.
Informal discussions regarding the role are welcomed, please contact Nicole Earp, HR Strategic Lead on 07391 733 881.
Salary and Shifts
Salary: - £52,194.00 - £57,186.00
Shifts: Monday to Friday, 08:00 - 16:00, Hybrid.
Selection Process
- Online Application and Sift - You will complete an online application form, which will be reviewed against the skills, experience and behaviours required for the role. Closing Date: 17/11/2026, 23:59.
- Interviews - Candidates who successfully pass the application stage will be invited to attend an interview and/or assessment. This will provide you with the opportunity to demonstrate your suitability for the role. Interview Date: 26/11/2026 and 27/11/2026.
- Pre-Employment Checks - If you are selected as the preferred candidate, you will be required to successfully complete relevant pre-employment checks before receiving a formal offer. For internal candidates, some checks may not be required. Checks may include:
- Vetting Checks - You must successfully complete the required level of Management Vetting and Security Clearance before starting the role. This may include providing information relating to your background and financial history a spart of the vetting process. Click here for more information.
- Medical Checks - Appointment to this role is subject to successfully completing medical checks. This may include a drugs, test and where required a fitness assessment and hearing test.
- Reference Checks - You will need to provide details covering at least five years of employment, education or other relevant activity history.
We are committed to supporting candidates throughout the recruitment process and reasonable adjustments are available for those who need them.
West Midlands Police is the second-largest police force in England, serving more than 2.9 million people across Birmingham, Coventry, Wolverhampton, Dudley, Sandwell, Solihull and Walsall. Every day, our people work together to keep our communities safe, protect vulnerable people, prevent crime and bring offenders to justice.
We answer more than 2,000 emergency calls every day and provide policing 24 hours a day, 365 days a year. Whether responding to emergencies, supporting victims, investigating crime or working behind the scenes, every role plays a vital part in delivering an outstanding service to the public.
We're proud of the progress we've made in reducing crime, improving emergency response times and increasing arrest rates. These achievements are only possible because of the dedication, professionalism and expertise of our officers, staff and volunteers. As we continue to transform the way we police, we're looking for talented people who are committed to making a real difference.
Why Join West Midlands Police?
A career with West Midlands Police is about more than a job, it's an opportunity to have a meaningful impact on the lives of millions of people. Whatever your role, you'll contribute to keeping our communities safe while developing your own skills and career.
When you join us, you'll benefit from:
- Meaningful work that makes a difference every day.
- A diverse range of career opportunities across policing and professional support services.
- High-quality training, development and opportunities to progress.
- A supportive and inclusive working environment where everyone is encouraged to achieve their potential.
- Competitive pay, generous annual leave, excellent pension arrangements and a wide range of employee benefits.
- The opportunity to work alongside dedicated colleagues who share a common purpose.
Our Commitment to Inclusion
We believe that a diverse workforce helps us better understand and serve the communities we protect. We are committed to creating an inclusive workplace where everyone feels valued, respected and able to succeed.
As a Disability Confident Leader, the highest level of the Government's Disability Confident scheme, we are committed to removing barriers to employment and supporting disabled applicants and employees throughout their careers. Through our Disability Confident Interview Scheme, applicants who declare a disability and meet the essential criteria for a role will normally be offered an interview, subject to the scheme's terms and any recruitment constraints.
Our Diversity and Inclusion Vision is to maximise the potential of people from all backgrounds through a culture of fairness, respect and inclusion, enabling us to deliver the best possible service to our communities.
Professional Standards
Working in policing is a position of trust. Our officers and staff are expected to demonstrate the highest standards of integrity, professionalism and accountability. Successful applicants will be subject to appropriate vetting and are expected to uphold the ethical standards and responsibilities that come with serving the public.
Recruitment and the Use of AI
We recognise that many candidates use AI tools to support activities such as proofreading and improving the presentation of written applications. This is acceptable, provided the content you submit accurately reflects your own knowledge, skills and experience.
Applications must be your own work. Any evidence of plagiarism, false or misleading information, or the inappropriate use of AI during assessments or selection activities where it is not permitted may result in your application being rejected.
Benefits
We know that supporting our people is essential to delivering the best service to our communities. That's why we offer a comprehensive range of employee benefits, wellbeing support and development opportunities to help you thrive throughout your career.
Visit our Benefits page to find out more about the rewards and support available when you join West Midlands Police.
