Client:
Golden Lane Housing is a values-led housing organisation committed to providing high-quality homes and services that support strong, inclusive communities. The organisation places people and culture at the heart of its strategy, ensuring colleagues are supported, engaged and equipped to deliver excellent outcomes for residents.
Role:
Golden Lane Housing is seeking a People and Payroll Business Partner to play a key role within the People & Culture function. Reporting to the Head of People & Culture, this role is responsible for delivering an efficient, accurate and fully compliant payroll and benefits service, alongside providing high-quality HR support across the full employee lifecycle.
The role combines hands-on payroll and HR systems ownership with a strong partnering approach, supporting managers and colleagues on people processes, data, compliance, wellbeing and employee relations.
Duties will include:
- Managing the end-to-end monthly payroll process, including joiners, leavers, statutory payments, deductions, pensions, benefits, salary sacrifice and all year-end submissions, ensuring accuracy, compliance and adherence to HMRC and legislative requirements
- Acting as the first point of contact for payroll and benefits queries and managing relationships with external payroll and benefits providers
- Working closely with Finance and outsourced payroll providers to ensure payroll is processed accurately and on time
- Owning and maintaining payroll, pension and benefits processes, records and audits, ensuring value for money and continuous improvement
- Leading the end-to-end recruitment process, including system management, policy development and supporting hiring managers to deliver a candidate-focused recruitment experience
- Ensuring right-to-work checks, contract changes and onboarding processes are completed accurately and on time
- Providing HR advice and support across the full employee lifecycle, including onboarding, employee relations, wellbeing and people processes
- Supporting employee relations matters and maintaining confidentiality at all times
- Producing accurate and timely people data, metrics and reports, analysing trends and providing insight to support decision-making and organisational improvement
- Supporting compliance, mandatory training and Health & Safety reporting, including participation in governance forums and management of lone working and training systems
- Owning and continuously improving HR systems, templates and processes, delivering system training to managers and colleagues
- Leading and contributing to people-related projects aligned to organisational priorities and strategy
Person:
- Level 5 CIPD qualification (or working towards)
- Proven experience delivering and managing payroll services and HR systems
- Experience working across the full employee lifecycle
- Strong knowledge of employment law, HR best practice and Health & Safety
- High attention to detail and accuracy, particularly with data and reporting
- Ability to analyse and interpret people data for written reports
- Strong organisational, planning and time management skills
- Confident communication and stakeholder management skills at all levels
- Ability to work independently and collaboratively
- A strong commitment to confidentiality, data protection and integrity
