Employee Relations Specialist
- Job Type: Full-time
- Location: London Bridge
- Salary: £35,000 - £38,000
We are seeking an Employee Relations Specialist to join our team. This role involves managing a variety of employee relations cases, providing first-line advice to managers, and supporting the development and implementation of HR policies. The ideal candidate will be adept at handling non-complex cases independently while supporting ER Managers with more complex situations.
Day-to-day of the role:
- Respond to all new cases submitted via the case management system, escalating issues to an ER Manager where appropriate, or managing within policy.
- Maintain own caseload within agreed SLAs for non-complex cases.
- Provide first-line advice and guidance to people managers on a full range of people matters, including policy, attendance, grievance, disciplinary, early-stage conduct, performance capability, and escalating all complex queries.
- Support ER Managers with case preparation, including developing and drafting templates to ensure best practice and consistency across the team.
- Facilitate training sessions on core ER policies, helping managers understand and apply key procedures confidently and consistently.
- Maintain accurate records, uploading documents to the case management system and tracking case progress.
- Support policy development, updates, and communication across the business as required.
Required Skills & Qualifications:
- Proven experience in an Employee Relations role.
- Strong understanding of HR policies and procedures.
- Excellent communication and interpersonal skills.
- Ability to manage a caseload effectively and meet SLAs.
- Experience in training and supporting managers with HR processes.
- Proficient in using HR systems and case management tools.
Benefits:
- Competitive salary (please specify range).
- Opportunities for professional development and training.
- Supportive team environment.
- Other benefits (please specify any additional benefits).
To apply for this Employee Relations Specialist position, please apply online with your CV and I will be in touch.
